{"id":3821545,"url":"https://alion.io/job/brightside-servicenow-developer-support-specialist","title":"ServiceNow Developer / Support Specialist","company":{"id":3852719,"name":"Brightside","domain":"brightside.com.ar","url":"https://alion.io/company/brightside-com-ar","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"ITSM","optional":true}],"status":"live","first_seen_at":"2026-11-05T17:27:41Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T15:04:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We are looking for a ServiceNow Developer / Support Specialist to join our team and play a key role in designing, developing, and supporting enterprise solutions on the ServiceNow platform. This position combines hands-on development with advanced technical support, offering the opportunity to work on complex integrations, process automation, and continuous platform improvement.\nKey Responsibilities\nDevelop, configure, and customize ServiceNow applications, modules, workflows, and flows to support business needs and drive operational efficiency.\nProvide advanced L2/L3 technical support for ServiceNow and integrated applications, including troubleshooting, root cause analysis, and resolution of complex issues.\nDesign and implement automation solutions using JavaScript, Business Rules, Client Scripts, UI Policies, Flow Designer, and REST/SOAP integrations.\nCollaborate with business stakeholders, analysts, process owners, and technical teams to translate requirements into scalable and sustainable solutions.\nMaintain, enhance, and optimize existing ServiceNow modules, including Incident, Problem, Change, Service Catalog, and other platform capabilities.\nDesign, develop, and maintain scoped applications, ensuring adherence to ServiceNow best practices, performance standards, and platform governance.\nCreate and maintain technical documentation, knowledge articles, and user guides to support ongoing platform adoption and knowledge sharing.\nContribute to continuous improvement initiatives by identifying opportunities for automation, optimization, and process enhancement.\nRequired Skills & Experience\nProven experience developing and administering solutions within the ServiceNow platform.\nStrong understanding of ServiceNow architecture, data model, core modules, and development best practices.\nHands-on experience with JavaScript, ServiceNow scripting, Flow Designer, and API integrations (REST/SOAP).\nExperience providing L2/L3 support, troubleshooting complex technical issues, and performing root cause analysis.\nProven experience designing, developing, and maintaining scoped applications.\nStrong problem-solving, communication, and stakeholder management skills.\nAbility to work both independently and collaboratively in a fast-paced, dynamic environment.\nNice to Have\nExperience working in banking or financial services environments.\nKnowledge of ITSM processes and frameworks.\nServiceNow certifications.\nIf you're passionate about building innovative solutions, automating processes, and maximizing the value of the ServiceNow platform, we'd love to hear from you.","description_format":"text","description_chars":2592,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-05T17:27:41Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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