{"id":2155602,"url":"https://alion.io/job/brightstar-lottery-physical-security-systems-manager","title":"Physical Security Systems Manager","company":{"id":1975675,"name":"Brightstar Lottery","domain":"brightstarlottery.com","url":"https://alion.io/company/brightstarlottery","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60989,"max":200500,"currency":"USD","period":"year","gross":null,"usd_annual":200500},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T02:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-25T11:26:36Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.\nOverview\nThe Manager, Physical Security Systems owns the design, standards, and operational integrity of the organization's global physical security systems estate - including CCTV, access control/card readers, intrusion detection, and related infrastructure integrated to a central monitoring location - across a footprint of 100+ sites. This role sets architectural and design standards, troubleshoots system issues, maintains and troubleshoots systems, manages system requests through a ticketing system, and serves as the primary technical liaison to third-party integrators and embedded field technicians. The role also carries governance responsibilities for regulatory and compliance adherence, including Multi-State Lottery (MUSL) Rules and other state lottery security protocols, and acts as the subject-matter expert for RFPs, audits, and regulatory engagement. The Manager reports to the Senior Manager of Security Operations to align systems architecture with day-to-day security operations.\nResponsibilities\nOwn and evolve the global architecture and design standards for physical security systems - CCTV, access control/card readers, intrusion detection, and centralized monitoring infrastructure.\nMaintain the availability, integrity, and security of all physical security platforms.\nPerform systems health monitoring to verify the availability and performance of servers, applications, and databases, while managing user accounts, permissions, authentication methods, and periodic access reviews.\nDefine technical standards, specifications, and configuration baselines applied consistently across all 100+ locations.\nServe as the escalation point and SME for system troubleshooting across the global portfolio, coordinating resolution with vendors and field technicians.\nManage relationships with third-party security integrators and embedded/on-site technicians, including performance, SLAs, service quality, and contract compliance.\nCoordinate installation, commissioning, and maintenance activity for new and existing sites in partnership with integrator partners.\nMaintain system documentation, as-built records, and configuration inventories across the estate.\nPartner closely with the Senior Manager of Security Operations to align systems capability with operational security requirements.\nCollaborate with Workplace Services, Data Center Operations Management, IT/Infrastructure, EHS, Facilities, and Legal/Compliance on cross-functional security initiatives.\nSupport site GMs and regional stakeholders on local security systems needs within global standards.\nQualifications\nRequired\nBachelor's degree in a related field, or equivalent experience.\nSignificant experience in physical security systems architecture, design, and operations, ideally across a multi-site or global portfolio.\nExperience supporting mission-critical facilities, data centers, operations, or high-security environments.\nHirsch Velocity Access Control System certification or the ability to obtain certification within the first 90 days of hire,\nDemonstrated experience managing third-party integrators and vendor relationships.\nExperience supporting regulatory compliance, audits, and RFP processes as a technical SME.\nStrong troubleshooting skills across networked security systems and infrastructure.\nHands-on experience with physical security hardware devices, including access control, video surveillance, and intrusion detection system components and their functionality.\nExcellent stakeholder management and communication skills, with the ability to work across regions and functions.\nPreferred\nExperience in a regulated industry, ideally gaming, lottery, or another highly regulated, security-sensitive sector.\nFamiliarity with MUSL rules or comparable state/regional gaming security regulations.\nExperience working with DMP intrusion detection systems, Milestone XProtect video management systems, and Hirsch Velocity Access Control System, or comparable enterprise access control platforms.\nExperience working with High-Security key management and restricted keyway programs.\nRelevant industry certifications (e.g., PSP, CPP, or manufacturer/platform-specific certifications).\nExperience operating in a global or multi-region organization with 100+ physical locations.\nSuccess Profile\nLeading Complexity\nLeading People\nLeading the Business\nLeading Self\n#LI-DAK #LI-HYBRID\nAt Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $60,989 - $200,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.\nBase pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.\nImmigration sponsorship is not available for this role.\nAll Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.","description_format":"text","description_chars":6254,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Vision insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing"],"lifecycle":[{"event":"open","at":"2026-10-09T06:32:34Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.424,"p_room":0.45,"age_days":39,"expected_fill_days":20,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":200500,"is_top_pay":true},"html_url":"https://alion.io/job/brightstar-lottery-physical-security-systems-manager","json_url":"https://alion.io/job/brightstar-lottery-physical-security-systems-manager.json","meta":{"generated_at":"2026-10-25T14:22:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20658,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1975675},"rest":"https://alion.io/mcp/rest/get_company?id=1975675"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrightstar-lottery-physical-security-systems-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrightstar-lottery-physical-security-systems-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrightstar-lottery-physical-security-systems-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brightstar-lottery-physical-security-systems-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrightstar-lottery-physical-security-systems-manager"}]}