{"id":1189103,"url":"https://alion.io/job/brilliant-earth-retail-stylist","title":"Retail Stylist","company":{"id":668757,"name":"Brilliant Earth","domain":"brilliantearth.com","url":"https://alion.io/company/brilliantearth","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-25T05:49:26Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T14:22:35Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-25T14:36:53Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Retail Stylist - Chicago, IL\nOur Retail Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.\nThe ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our West Loop location.\nThe targeted budget for this position is $ 18-20 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. \nResponsibilities May Include: \nSales & Customer Service: \nUtilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. \nProactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. \nGuide customers to purchase, creating memorable and personalized experiences for each customer. \nManage a high volume of incoming sales leads to attain individual and team goals and revenue targets. \nProactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. \nDevelop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. \nConduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. \nCall customers to confirm showroom appointments and answer any pre-appointment questions. \nReview customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance. \nUse our ERP system to manage your tasks and communicate cross-functionally. \nAct as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. \nShowroom Coordination & Maintenance: \nMaintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. \nServe as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed. \nSend and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization. \nSkillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security. \nOpen and/or close the showroom and waiting area. \nWhat You Have: \nA passion for the customer. You don’t just like to help - you go above and beyond to provide the best possible experience to each customer that comes through the door. \nA drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets. \nIt’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. \nCommunication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. \nMaster of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together! \nWhat We Offer\nAt Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: \nCareer Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! \nSet Schedule. We offer consistent weekly hours, and 2 consecutive days off. \nDiverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! \nLifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! \nContinued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. \nEmployee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry. \nSales Incentive Programs. Incentive programs to recognize and reward sales performance.\nMental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! \nGiving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. \nMedical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! \n401k match. We know that saving for the future is important. That's why we offer a generous 401k match. \nPaid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year. \nParental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. \nDisability and Life insurance. 100% employer-paid. \nPre-Tax Commuter Benefits. \nHow to Apply & What to Expect:\nEveryone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. \nIf selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!\n#IND333\nMore About Us\nAt Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.\nBrilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.\nWhen you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. \nNotice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. \nNotice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. \nNotice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. \nNotice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job.\nNotice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nNotice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.\nIf you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .","description_format":"text","description_chars":10217,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Gym membership","Health insurance","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry"],"lifecycle":[{"event":"open","at":"2026-09-24T15:21:40Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.679,"p_room":0.55,"age_days":30,"expected_fill_days":28,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/brilliant-earth-retail-stylist","json_url":"https://alion.io/job/brilliant-earth-retail-stylist.json","meta":{"generated_at":"2026-10-25T17:23:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24732,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668757},"rest":"https://alion.io/mcp/rest/get_company?id=668757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrilliant-earth-retail-stylist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrilliant-earth-retail-stylist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrilliant-earth-retail-stylist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brilliant-earth-retail-stylist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrilliant-earth-retail-stylist"}]}