{"id":2658300,"url":"https://alion.io/job/bringitps-customer-success-manager","title":"Customer Success Manager","company":{"id":3878555,"name":"Bringitps","domain":"bringitps.com","url":"https://alion.io/company/bringitps","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guadalajara, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-17T14:27:45Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"We Are Bring IT!\nWe are a dynamic, and fast-growing professional services company bringing digital transformation to our clients around the world. From launching products to market to driving productivity with the right technology and processes, the work we do is improving the way people work. To achieve this, we are building a global and diverse team capable of tackling some of today’s most important challenges. We call this unique approach “360 Success.”\nWe are recognized as one of the fastest-growing and most successful companies in the INC5000 ranking in the U.S. , and we are opening new offices around the world to continue growing, exploring, and diversifying. With more than 10 recognitions from our partners, we continue to lead in our markets.\nAbout the Role\nAs a Customer Success Manager you'll be responsible for maintaining strong client relationships, ensuring customer satisfaction, and driving long-term account success. This role regularly collaborates with Delivery and Managed Services teams to review account status, monitor customer health and satisfaction metrics, analyze account performance, and identify growth opportunities. Additionally, the Customer Success Manager contributes to sales and retention strategies, helping maximize customer value, engagement, and overall business outcomes.\nWhat You'll Do\nConduct regular status reviews with Delivery and Managed Services teams.\nMonitor and evaluate customer satisfaction metrics.\nCollaborate on developing sales strategies.\nTrack and analyze account performance.\nRole Profile\nRequired\nEducation/ Degree Requirement:Bachelor's Degree in Business Administration, International Business, Accounting, Finance, or related field.\nYears of Experience: 3 to 6 years of experience in6-week sales cycle and SMB market segment. 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