Guest Services

Bristol Mountain • Travel & Tourism • Hotels & Resorts • 6 days ago
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Salary
$32k per year
Location
In office (Canandaigua)

Confirmed on the employer's own hiring board on Oct 3, 2026. First seen by Alion on Sep 21, 2026.

Overview
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Profile match

Bristol Mountain

Bristol Mountain - New York Ski & Snowboard Resort | 39 trails, 6 Chair Lifts & 2 High Speed Quads | 1,200' Vertical Drop.
bristolmountain.com • Canandaigua • UTC-05:00 • Travel & Tourism • Hotels & Resorts • Est. 1964

Description

Responsibilities:

  • Proficient knowledge of resort operations, policies, procedures, and products
  • Answer phones and communicate with guests resort policies, procedures
  • Use of POS system to sell resort product
  • Keep a neat and clean workstation
  • Resolve inquiries/issues in a timely and professional manner
  • Engage with guests to ensure an exciting experience and lifelong memory
  • Remain focused in a very busy environment
  • Provide exceptional customer service and ensure general knowledge of mountain operations to best assist customers

Requirements

Qualifications:

  • 18 years of age or older and prior work experience
  • Ability to accurately complete transactions using POS system
  • Knowledge of snow sports preferred
  • Prior cash handling experience
  • Able to handle stress and remain composed both with guests and staff
  • Must have excellent verbal communication and customer service skills

Hours:

  • Hours of employment are dependent on business demands
  • Must have weekend and evening availability and flexible weekday availability

Starting Pay Rate

$16/Hr.

Salary Description

$16.00/Hr.

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