{"id":2659470,"url":"https://alion.io/job/british-land-senior-technical-services-manager","title":"Senior Technical Services Manager","company":{"id":1858686,"name":"British Land","domain":"britishland.com","url":"https://alion.io/company/britishland","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":134000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T00:12:48Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-24T19:26:47Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"­JOB TITLE: SENIOR TECHNICAL SERVICES MANAGER\nDEPARTMENT: PROPERTY MANAGEMENT\nLOCATION: BROADGATE, LONDON\nREPORTING TO: CLIENT SERVICES DIRECTOR - TECHNICAL\nTYPE OF CONTRACT:PERMANENT\nPLACES, PEOPLE, PREFER\nOur purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.\nWe are a FTSE listed business with a strong balance sheet and over £15.2bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly.\nOur diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow.\nWe believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place!\nIn our recent engagement survey 81% of our employees stated they were proud to work for British Land!\nTHE ROLE\nTo proactively manage the Technical Services focussing on customer services to the high standards expected by the client; owners and the occupiers. To oversee a team of Technical Services Managers to deliver the Technical Services in line with the company policies and procedures. To have a consultative customer focused approach with all available resources including the Property Managers, Service Partners, Consultants, Specialists and the central British Land departments. To ensure that the properties are well maintained, safe and reliable with all maintenance and project activities taking place with minimum disruption or nuisance to occupiers. Be responsible for the delivery of targets in improving the estate and buildings energy performance. To play an active role as part of the overall management team. To ensure that all properties remain compliant and that all British Land reporting requirements are always maintained.\n\nWHAT YOU’LL DO\nTo oversee and lead on the management of the M&E service contracts and the buildings engineering operations, compliance and services within the building and also in the management of the Technical Services Managers on site. Lead the Technical Services Team in working in collaboration with the on-site estate/events management team, property management teams, building surveyors and specialist engineering support. Liaise with property management and occupiers regarding operational and technical matters such as Permit to Work, plant shutdowns and work impacting on occupiers operation. \nEnsure all engineering resources are delivering the expected standard of service and all technical teams’ compliance is carried out by the due date and progression of actions are managed/monitored.\nTo ensure that all aspects of engineering training, development, remuneration, disciplinary and general welfare requirements are formally implemented in accordance with British Land policies.To manage and be part of the technical management cover for the estate and buildings and to lead on ensuring the cover plan is adhered to. \nTo support and monitor the performance of the Technical Services Managers including frequent formal and informal meetings, setting SMART objectives and deliverables both at the annual PDR and throughout the year as necessary.\nTo oversee and lead on the preparation, implementation, monitoring and control of the estate and buildings’ engineering budgets and management accounts by the Technical Services Management team on site, co-ordinating the input of internal resources and ensuring strict adherence to published programmes. Implement and maintain site-specific long term asset replacement programme, in conjunction with budgetary control.\nEnsure that all onsite and contracted engineering team’s activities are proactively co-ordinated, achieve stated programmes and do not exceed stated budgets. Ensure all maintenance and project activities are properly resourced, ownership within the team is clear, have clear and stated objectives, project plans, method statement and risk assessments. \nTo monitor and manage utility consumption, analyse data, prepare reports and develop plans for reduction in utility use. To oversee the consumption of utilities to ensure that consumption targets are met and where this is not possible, early warning is given and the reasons are fully understood. \nKeep abreast of new environmental, sustainable mechanical and electrical technological developments and prepare reports on possible improvements. \nBe responsible to produce building/estate engineering and electronic security services, specifications, contracts, and works and associated documentation. Maintain an overview of associated building engineering specifications, contracts and works. Make recommendations for combined service delivery improvements, economies of scale where appropriate and best use of resources and innovation. Ensure all engineering and electronic security services and contracts are procured in line with company policies and procedures and represent the service requirements of the properties. \nEnsure that the Property's Electronic Security Systems are fully operational and maintained as per the manufacturer's guidance and current best practice, liaising with the Systems Department as required.\nEnsure that all direct reports and their subordinates are correctly inducted and trained to the standards required to deliver their roles and responsibilities. \nAssist in reporting engineering issues to relevant stakeholders, ensuring they are fully briefed about budgets, control of expenditure and/or any issues arising within the buildings and estate, as relevant.\nTo meet with occupiers on a regular basis to discuss technical, energy and environmental matters and follow up actions with the engineering team as required. \nEnsure that the Head of Technical Services and Sustainability is briefed on any technical matters and liaise regularly on any matters that pertain to the Company as a whole. This will include the submission of regular reports. \nEnsure that the Estate Director, Property Management and Head of Technical Services and Sustainability are apprised of any new developments or issues of a problematic nature, as appropriate. Report on any emergency incident that occurs, such as concerns relating to plant operation, occupier relationship related issue or that could or will involve the HSE or EHO.\nEnsure that all central reporting is delivered directly and by the direct reports in line with company policy and requirements. \nABOUT YOU\n\nEssential\nMust have a customer focused attitude and a flexible working style. \nExcellent communication skills. \nStrong presentation skills. \nStrong leadership and motivational skills. \nEnergy & Environmental knowledge including accreditations such as NABERS UK, BREEAM\nEngineering management. \nContractor Management. \nAbility to witness key HVAC systems during commissioning.\nReview properties description of operations to ensure it is in line with design intent.\nProvide properties performance data for design validation.\nHealth & Safety - NEBOSH\nProject management, including demised tenant fit-out experience. \nStrong customer orientation \nCommercial awareness. \nBudget management. \nCommitment to ensuring compliance and driving continual improvement. \nDesirable\nFabric Management \nEngineering and electronic security service delivery \nMembership of a relevant professional body \nBehavioural Competencies\nBusiness Alignment \nProfessional Integrity \nUnrivalled Service Excellence \nEffective Communication \nCommercial Responsibility \nResults Orientated \nImpact & Influence \nTeam Working \nDeveloping Self & Others \nPlease note that we endeavour to get back to all applicants within 28 days. If you haven’t heard from us within this period, please assume that you have been unsuccessful on this occasion.","description_format":"text","description_chars":8058,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Development","Commercial Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-16T00:12:48Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":1,"age_days":8,"expected_fill_days":36,"reasons":["conf:0","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/british-land-senior-technical-services-manager","json_url":"https://alion.io/job/british-land-senior-technical-services-manager.json","meta":{"generated_at":"2026-10-24T21:20:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31300,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1858686},"rest":"https://alion.io/mcp/rest/get_company?id=1858686"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbritish-land-senior-technical-services-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbritish-land-senior-technical-services-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbritish-land-senior-technical-services-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/british-land-senior-technical-services-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbritish-land-senior-technical-services-manager"}]}