{"id":4195130,"url":"https://alion.io/job/brmi-technical-project-manager-hybrid","title":"Technical Project Manager (Hybrid)","company":{"id":4422694,"name":"BRMi","domain":"brmi.com","url":"https://alion.io/company/brmi-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Product","role_family":"Product","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vienna, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":141000,"currency":"USD","period":"year","gross":null,"usd_annual":141000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-11-12T20:23:24Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T20:23:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nWe are seeking an experienced Technical Project Manager to lead and coordinate complex technology products, platforms, and programs throughout their full lifecycle, from initial intake and planning through development, testing, deployment, ongoing operations, and retirement.\nThis role combines technical project management, IT Service Management (ITSM), and product lifecycle coordination to ensure technology solutions are delivered on schedule, within scope and budget, and successfully transitioned into ongoing operational support.\nThe Technical Project Manager will work closely with business stakeholders, engineering teams, IT support organizations, security teams, and external vendors to manage project execution, coordinate releases, establish support processes, and drive continuous improvement. This position requires hands-on experience with ServiceNow, Azure DevOps, ITSM processes, and tiered support models.\nThe ideal candidate will have strong project and program management experience, excellent communication and leadership skills, and the ability to manage multiple complex initiatives while maintaining product stability, operational readiness, and alignment with business objectives.\nBenefits:\nComprehensive Medical, Dental, and Vision Insurance\nEmployer-Paid Life Insurance\nEmployer-Paid Short-Term and Long-Term Disability Insurance\n401(k)\nPaid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays\nEducational Assistance\nSalary: $120-141K\n**Hybrid in Vienna, VA**\n**An In Person interview will be required for this role**\nClick here to learn about BRMi's culture.\nClick here to see BRMi’s Glassdoor reviews\nResponsibilities\nManage multiple complex technology products, platforms, and programs throughout the full lifecycle, including intake, planning, development, testing, release, operations, enhancement, and retirement.\n\nDevelop and maintain project plans, schedules, release calendars, milestones, deliverables, and resource requirements.\n\nCoordinate technology initiatives to ensure delivery within established timelines, scope, and budget.\n\nCollaborate with leadership and business stakeholders to define key performance indicators (KPIs), short- and long-term objectives, product roadmaps, and improvement initiatives.\n\nAnalyze product and program performance metrics, including incident trends, service-level agreements (SLAs), release quality, and adoption, to identify risks and improvement opportunities.\n\nApply ITSM best practices, including incident, problem, change, release, and knowledge management, to support technology stability and operational effectiveness.\n\nUtilize ServiceNow to manage service requests, incidents, problems, changes, and service-level reporting.\n\nCollaborate with IT support teams to improve service management workflows, operational processes, and automation.\n\nDefine and coordinate tiered support models (Levels 1-3), including escalation procedures, operational handoffs, runbooks, and knowledge articles.\n\nEnsure newly implemented technology solutions are successfully transitioned into production support and ongoing operations.\n\nUtilize Azure DevOps (ADO) to plan, track, and report on epics, features, backlog items, and software releases.\n\nMaintain traceability between operational support requirements, product enhancements, and technology delivery activities.\n\nGather, analyze, document, and coordinate business and technical requirements in alignment with project and product objectives.\n\nLead project execution activities, including work planning, scheduling, resource coordination, implementation readiness, and training.\n\nIdentify and mitigate risks, dependencies, and constraints that may affect project deliverables or release readiness.\n\nCoordinate technology releases in accordance with established change windows, production restrictions, and organizational requirements.\n\nIdentify, communicate, and resolve cross-functional issues that may affect multiple products, projects, or business initiatives.\n\nManage vendor and partner relationships, including scope management, delivery commitments, resource estimates, and change orders.\n\nDevelop, maintain, and archive project and product documentation, including roadmaps, release notes, RAID logs, decision logs, and implementation plans.\n\nPrioritize and coordinate assignments related to business analysis, requirements development, system enhancements, and product modifications.\n\nCollaborate with technical and business teams to investigate recurring incidents, identify root causes, and implement process improvements.\n\nParticipate in cross-functional working groups and enterprise initiatives involving technology products and operational improvements.\n\nProvide guidance, training, and mentorship to team members to promote consistent processes and effective collaboration.\n\nSupport the development and improvement of departmental policies, procedures, standards, and operational practices.\n\nProvide recommendations and guidance regarding complex technical and operational issues affecting multiple teams or business areas.\n\nSupport change management initiatives to improve technology delivery, operational readiness, and ongoing product performance.\n\nPerform other duties as assigned.\n\nQualifications\nBachelor's degree in Business, Management, or a related field, or an equivalent combination of education, training, and experience.\n\n2-5 years of project and program management experience.\n\n2-5 years of IT Service Management (ITSM) and tiered technical support experience.\n\nHands-on experience with ServiceNow for incident, problem, change, request, and service management processes.\n\nExperience using Azure DevOps (ADO) for project planning, backlog management, release tracking, and reporting.\n\nStrong understanding of ITSM processes, including incident management, problem management, change management, release management, and knowledge management.\n\nExperience coordinating tiered technical support models, including Level 1, Level 2, and Level 3 support.\n\nExperience managing technology products, platforms, or programs throughout the full product lifecycle.\n\nDemonstrated experience developing business and technical requirements, operational procedures, release plans, and implementation documentation.\n\nExperience coordinating technology releases, production deployments, and operational support transitions.\n\nStrong project management skills, including project planning, scheduling, resource coordination, risk management, and stakeholder communication.\n\nExperience managing multiple concurrent initiatives and adapting to changing priorities and business requirements.\n\nAbility to collaborate across engineering, IT support, cybersecurity, business operations, and vendor teams.\n\nExperience managing vendor relationships, project scope, delivery commitments, and change requests.\n\nDemonstrated ability to lead, train, guide, and mentor team members.\n\nExperience collaborating with leadership and management in complex technical or operational environments.\n\nStrong understanding of performance measurement, KPIs, SLAs, and continuous improvement practices.\n\nExperience identifying and analyzing business requirements and recommending technical or operational solutions.\n\nExcellent planning, organizational, analytical, and problem-solving skills.\n\nStrong critical-thinking and decision-making abilities.\n\nExcellent written, verbal, and interpersonal communication skills, including the ability to explain complex technical information to technical and nontechnical audiences.\n\nAbility to analyze complex information, identify trends and relationships, and communicate findings and recommendations clearly.\n\nAbility to work independently and collaboratively while managing competing priorities and deadlines.\n\nKnowledge of applicable federal and state regulations, industry standards, and organizational policies governing technology products and services preferred.\n\nCertified Scrum Master (CSM) certification or equivalent Agile training and experience preferred.\n\nProject Management Professional (PMP) certification or equivalent project management training and experience preferred.\n\nExperience supporting technology products and platforms within financial services or similarly regulated enterprise environments preferred.\n\n** BRMi will not sponsor applicants for work visas for this position.**\n**This is a W2 opportunity only**\nEOE/Minorities/Females/Vet/Disabled\nWe are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.","description_format":"text","description_chars":9113,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Software Testing & QA","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-11-12T20:23:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":12,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-12T22:24:18Z"},"pay":{"stated_usd_annual":141000,"is_top_pay":true},"html_url":"https://alion.io/job/brmi-technical-project-manager-hybrid","json_url":"https://alion.io/job/brmi-technical-project-manager-hybrid.json","meta":{"generated_at":"2026-11-12T22:24:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47335,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422694},"rest":"https://alion.io/mcp/rest/get_company?id=4422694"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrmi-technical-project-manager-hybrid"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrmi-technical-project-manager-hybrid"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrmi-technical-project-manager-hybrid"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brmi-technical-project-manager-hybrid\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrmi-technical-project-manager-hybrid"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4195130}},{"tool":"search_jobs","arguments":{"company":"brmi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4195130},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}