{"id":4091526,"url":"https://alion.io/job/broadridge-operations-associate","title":"Operations Associate","company":{"id":3889,"name":"Broadridge","domain":"broadridge.com","url":"https://alion.io/company/broadridge","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":59,"ghost_share":0,"stale_share":0.847,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bristol, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-11T20:20:33Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T20:20:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.\nPosition Overview\n Join our Operations team within the Fund Communication Solutions (FCS) sector, where you will manage a subset of our Asset Management or Investment Platform client base, including some of the most well-known names in the industry.\nAs an Operations Associate, you will play a pivotal role in ensuring the timely and accurate delivery of fund information to our database for industry distribution, regulatory reporting, and digital visualization. Your keen eye for detail and dedication to excellent client service will make you an integral part of our team, and this role offers abundant opportunities for professional growth and learning in the Financial Services and Investment Industries.\nKey Responsibilities\nDevelop and maintain strong relationships with clients to ensure regular data delivery\nEnsure high levels of accuracy and attention to detail in all correspondence and processes\nHandle and resolve client queries promptly and effectively to ensure client satisfaction and maintain strong relationships\nCollaborate with internal stakeholders and teams to coordinate efforts and achieve the best outcomes for our clients\nIdentify and escalate client issues to your Line Manager or Senior Colleagues when necessary, ensuring they are addressed promptly and effectively\nDemonstrate accountability by taking ownership of tasks and responsibilities, ensuring deadlines are met, and maintaining high quality in all work outputs\nMaintain a continuous focus on delivering excellent client service to ensure the Company is well regarded by our clients\nProactively use initiative to solve queries, ensuring efficient and effective resolution to enhance client satisfaction and operational smoothness\nRequirements\n Essential\nProficiency in Microsoft Word, Excel and Outlook\nAbility to manage multiple projects and client queries simultaneously\nExcellent interpersonal and communication skills\nAbility to manage workloads and prioritise tasks accordingly, whilst ensuring any Service Level Agreements (SLA’s) are considered\nComfortable working in a dynamic, fast-changing environment\nProven ability to work efficiently under pressure and tight deadlines\nCapacity to work with clients to manage key client relationships\nEnglish Proficiency\nEligibility to work in the United Kingdom \nDesirable\nPrevious experience in the Investment Industry or an similar office type role\nRecognized Financial Services/Business Analysis/Data Science degree or willingness to pursue relevant studies\nGood understanding of Financial markets and services\nRewards & Benefits\nCompetitive Compensation: We offer a salary package that reflects your skills and experience, ensuring you are rewarded for your efforts\nHybrid Working: Benefit from the flexibility of a hybrid work model, allowing you to balance the comforts of working from home with the collaborative environment of the office.\nProfessional Growth: We are committed to supporting your professional development and career advancement, including assistance in pursuing relevant qualifications that interest you\nBenefits Portal: Access a comprehensive benefits package that includes a competitive pension, dental insurance, cycle-to-work scheme, healthcare cash plan, interest-free travel season tickets and tech purchases, a local gym subsidy, and much more.\nCity Centre Office: Enjoy our modern office located in the city centre of Bristol, with regular team and company socials to enhance collaboration and foster a vibrant workplace culture.\n#LI-Hybrid\n#LI-AS1\nWe are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone’s unique perspective.\nUse of AI in Hiring \nAs part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.","description_format":"text","description_chars":4799,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Dental insurance","Hybrid work","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-11-11T20:20:33Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":36,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-11T22:00:22Z"},"pay":null,"html_url":"https://alion.io/job/broadridge-operations-associate","json_url":"https://alion.io/job/broadridge-operations-associate.json","meta":{"generated_at":"2026-11-11T22:00:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43442,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3889},"rest":"https://alion.io/mcp/rest/get_company?id=3889"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbroadridge-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbroadridge-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbroadridge-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/broadridge-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbroadridge-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4091526}},{"tool":"search_jobs","arguments":{"company":"broadridge.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4091526},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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