{"id":3702403,"url":"https://alion.io/job/broadridge-senior-director-solutions-and-implementation","title":"Senior Director, Solutions and Implementation","company":{"id":3889,"name":"Broadridge","domain":"broadridge.com","url":"https://alion.io/company/broadridge","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":57,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States","New York, United States","Newark, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":175000,"max":210000,"currency":"USD","period":"year","gross":null,"usd_annual":210000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T19:59:45Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T14:22:02Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.\nThe Senior Director, Solutions and Implementation leads the Regulatory Communications Solutions and Project Management team supporting RDC, DocuBuilder, and related client solutions, with functional oversight of the Creative Design capability for DocuBuilder. The role is responsible for developing the team, supporting client solutioning, and ensuring successful execution of onboarding and complex change initiatives. This is a hands-on, client-facing role. The Senior Director participates in prospect and client discussions and proposal responses, helps translate business needs into viable solutions and requirements, and remains engaged through implementation, go-live, and stabilization.\nThe ideal candidate combines proven people leadership with client solutioning, business analysis, systems analysis, and complex implementation experience. They can move between executive discussions and delivery detail, challenge assumptions, review requirements and estimates, resolve conflicts, and ensure commitments are realistic. The Senior Director is accountable for solution quality, successful onboarding, team performance, and delivery against commitments within a cross-functional delivery model. The right candidate must be capable of stepping into detailed solutioning, requirements, or delivery work when needed while building capable owners across the team.\nResponsibilities:\nLead the Solutions and Project Management organization, including setting expectations, coaching, performance management, talent development, succession, and recognition.\nLead Solutions-related communications with client stakeholders at all levels, including discovery, solution reviews, implementation planning, delivery status, risks, decisions, and escalations.\nTranslate client needs and business objectives into documented requirements and viable solution approaches.\nLead the development of solution grids, scope definitions, estimates, and implementation assumptions; contribute solution and delivery inputs to statements of work and pricing.\nSet expectations for clear, complete, and actionable requirements with appropriate documentation and traceability.\nAccountable for the execution of client onboardings and complex changes, including milestones, deadlines, risks, quality, communication, and operational readiness.\nAssign project and solution leads, ensure pre-sale context transfers into delivery, and establish clear ownership and escalation paths.\nMaintain visibility into priorities, workload, capacity, quality, risks, and dependencies across resources; recommend reprioritization or additional support when commitments conflict.\nCoordinate effectively across Sales, Client Services, Product, Engineering, Operations, and QA.\nContinually improve solutioning, requirements, project-delivery, and knowledge-management practices to ensure scalability.\nQualifications:\n10+ years of experience in client solutions, implementation, professional services, business analysis, systems analysis, client delivery, or a comparable environment.\n5+ years of direct people-leadership experience, including coaching, performance management, talent development, and conflict resolution.\nDemonstrated experience building client solutions and leading complex implementations in a dynamic environment.\nStrong client-facing communication skills, including discovery, solution discussions, and critical conversations.\nStrong business-analysis, requirements-documentation, and systems-analysis skills.\nAbility to manage multiple priorities, identify delivery risk, and coordinate work across teams without direct authority.\nFinancial services, regulatory communications, enterprise software, document composition, or comparable regulated-industry experience preferred.\nBachelor's degree or equivalent combination of education and relevant professional experience.\nCompensation Range: The salary range for this position is between $175,000 to $210,000 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, location, skills, and education\nBonus Eligibility: Bonus Eligible\nWe are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone’s unique perspective.\nUse of AI in Hiring \nAs part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.\nUS applicants: Click here to view the EEOC \"Know Your Rights\" poster.\n Disability Assistance\nWe recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.\nIf you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to .","description_format":"text","description_chars":6335,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-11-03T19:59:45Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":36,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":210000,"is_top_pay":false},"html_url":"https://alion.io/job/broadridge-senior-director-solutions-and-implementation","json_url":"https://alion.io/job/broadridge-senior-director-solutions-and-implementation.json","meta":{"generated_at":"2026-11-09T20:07:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6941,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3889},"rest":"https://alion.io/mcp/rest/get_company?id=3889"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbroadridge-senior-director-solutions-and-implementation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbroadridge-senior-director-solutions-and-implementation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbroadridge-senior-director-solutions-and-implementation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/broadridge-senior-director-solutions-and-implementation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbroadridge-senior-director-solutions-and-implementation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3702403}},{"tool":"search_jobs","arguments":{"company":"broadridge.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3702403},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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