{"id":3808878,"url":"https://alion.io/job/broll-junior-operations-manager-riverwalk-office-park","title":"Junior Operations Manager (Riverwalk Office Park)","company":{"id":1880300,"name":"Broll","domain":"broll.com","url":"https://alion.io/company/broll","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pretoria, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-05T14:19:17Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-13T08:01:14Z","board_verified":false,"closed_at":"2026-11-13T08:01:14Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"POSITION PURPOSEResponsible for planning, organising, and directing the activities of the Centre/Building. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel. Ensuring that all Broll online data is loaded and maintained on a day to day basis as well as compliance with the prescribed ISO procedures.\nESSENTIAL FUNCTIONS AND BASIC DUTIES\n\nAssumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.\nAssists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.\nExecutes established operational goals and ensures that corporate wide plans are complemented and supported.\nAssists in developing policies and procedures for Centre/Building operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.\nAssumes responsibility for the effective operations management of the Centre/Building and facilities.\nCoordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.\nLiaises with tenants with regards to operational problems.\nResponds to emergency call outs.\nDay to day running and control of:\nTenant complaints\nSecurity\nAir Conditioning\nCleaning, Electrical, Plumbing etc.\nAuthorises of invoices for payments.\nIssues tender documents.\nCalculates operational costs for charge out to the tenants nsure recoveries where appropriate\nManages space planning. Ensures that the Centre/Building layout will accommodate present and future operational and space requirements.\nConducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.\nCoordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.\nEnsures that Centre/Building operations are in compliance with established procedures, policies, regulations and codes.\nAssumes responsibility for the security of all the Centre/Building facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.\nIdentifies security threats and develop action plans for the prevention of incidents\nEstablishes and maintains security systems for the Centre/Building and tenants\nMonitors shops and businesses and react on emergency calls\nEstablishes and maintain security information network\nLiaisees with SAPS and local authorities\nPlans the manning of the center and manage guards on duty\nDetermines the needs for security systems and equipment\nCommunicates with tenants regarding security systems\nDevelops and implements security devices\nCreates security awareness amongst staff, tenants and shoppers\nCompiles budgets and control expenditure\nEstablishes emergency plans\nAssumes responsibility for ensuring the efficient and cost effective administration of Centre/Building operations.\nDevelops and implements safety directives\nCompletes financial forecasting duties, and generates and updates schedules for building expenditures.\nCreates safety awareness and trains staff in Health and Safety.\nEnsures compliance with legal regulations. Completes regular Occupational Health and Safety Act inspections and updates monthly reports as appropriate. Ensures that Occupational Health and Safety Act requirements are effectively implemented.\nEnsures that facilities operations are cost effective, efficient, and within established budget constraints.\nOversees the procurement of furnishings and equipment in accordance with budget planning.\nResearches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.\nEnsures that all maintenance agreements and leases are current.\nEnsures that billing discrepancies are promptly tracked and resolved.\nAssumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.\nWorks to develop and maintain productive business relations with vendors, suppliers, contractors, etc.\nActs as a liaison between the Company and external contacts.\nEnsures effective coordination of external services with Company operations.\nObtains and conveys information as appropriate.\nPromotes goodwill and a positive image of the Company.\nEffectively supervises Centre/Building personnel, ensuring optimal performance.\nProvides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.\nAssigns and coordinates personnel. Directs daily operations.\nIdentifies, develops, and implements training programs as appropriate.\nConducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.\nEnsures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.\nAssumes responsibility for related duties as required or assigned.\nEnsures that work area is clean, secure, and well maintained.\nCompletes special projects as assigned.\nReports on Operational expenses, foot traffic, security incidents etc.\nPERFORMANCE MEASUREMENTS\nGood communication and coordination exists with departments. Assistance is provided as needed.\nProcurement policy is fully complied with.\nSenior Management is appropriately informed of area activities and of any significant problems.\nOperations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.\nCompany facilities are well maintained and secure and meet the needs of the Company.\nCentre or Property operations are efficiently and cost effectively administered.\nCurrent and future Centre or Property needs are well planned and budgets are established and maintained.\nEffective business relations exist with vendors, contractors, and trade professionals.\nEnsuring that all Broll online data is loaded and maintained on a day to day basis as well as compliance with the prescribed ISO procedures.\nThe Appointee undertakes that the working environment, entire Building and all areas to which public, workers, contractors and employees have access to, are kept in a safe and healthy condition being compliant with the Occupational Health and Safety Act 85/1993 as amended from time to time.\nThe Appointee undertakes to enforce compliance on all contractors and consultants entering and performing their duties on the Buildings, even if they were appointed by a Tenant).\nThe Appointee here acknowledges that delegated responsibility and undertakes to ensure that the Buildings at all times comply with the relevant stipulations contained in the OHS Act,\nThe Appointee undertakes to promptly resort to their Manager (either telephonically, by e-mail, written report) all safety and security incidents that may impact on tenants, employees, contractors or members of the public without limitation to: injury, death, violence, vehicle accidents, armed robbery, abduction, kidnapping, hostage situations or any other similar criminal activity as well as damage or destruction of the structure or systems.\nQUALIFICATIONS, SKILLS & EXPERIENCE\nEDUCATION/CERTIFICATION:\nMatric.\nAdditional related maintenance and Building management training preferred.\nREQUIRED KNOWLEDGE:\nExcellent understanding of Building or Property management procedures.\nKnowledge of budgeting, service contracts, and leasing agreements.\nEXPERIENCE REQUIRED:\nFive or more years of related experience, with at least two or more years of supervisory experience.\nSKILLS/ABILITIES:\nExcellent leadership abilities.\nAble to organise, coordinate, and direct team activities.\nStrong problem solving skills.\nGood communications skills.\nAble to use all related maintenance equipment and computer applications","description_format":"text","description_chars":8587,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Real Estate 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