{"id":2718221,"url":"https://alion.io/job/bronxworks-cqi-coordinator-5165","title":"CQI Coordinator_ 5165","company":{"id":2085544,"name":"BronxWorks","domain":"bronxworks.org","url":"https://alion.io/company/bronxworks","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":92,"open_postings":8,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":140,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bronx, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64974,"max":64974,"currency":"USD","period":"year","gross":null,"usd_annual":64974},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-08-21T22:14:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-23T01:26:09Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.\nAcross our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.\nQualifications\nBachelor’s degree\nProficiency in verbal and written English required; verbal proficiency in a second language preferred\nProficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment\nEssential Duties and Responsibilities\nProvide outreach and referral development services with ACS PPRS liaisons, other BronxWorks programs, and community-based programs\nRespond to and triage all referral calls\nProvide intake services for all referrals, including intake interviews and write ups\nCollect statistical information from Contact Grids, PROMIS and CNNX and other required databases to write and complete reports\nCollect information directly from Case Managers and Assistant Program Directors necessary to compile required reports\nExtract data from data sources to identify important trends and problems\nTrain new staff to use computerized data base programs\nSubmit written reports and analysis that accompany data reporting and presentations\nPresent data findings in internal and inter-agency meetings\nInteract with ACS on an as-needed basis\nParticipate in grant writing projects\nProvide quality assurance for case management input and charting in client-based data systems including Contact Grids, PROMIS and CNNX\nMaintain familiarity with program resources available on- and off-site\nAttend CS meeting for CQI purposes to maintain program standards. Must be able to report on these meeting and changing standards.\nAssist with special projects as assigned including representing agency at interagency events\nReport to and meet with the Program Director on a regular basis\nPerform additional duties as assigned\nProgram Specific Responsibilities\nProgress notes review (Contact Grid, Promis, Salesforce and CNNX)\nConduct case record reviews and provide reports\nCase Planner Report, verify active cases within month Tracked Children Report)\nFASP Due and FTC Report (CP responsibility and FT timeframe)\nSupervisor Case Review, Close Case Report, Connections spot check\nStaff KPI targets , KPI Excel Spreadsheet and PowerPoint, Narrative Submit reports to Program Director\nMaintain intake, case review, group work logs\nAssist with ordering Program supplies with Program Director. \nAny other duties, where appropriate \nSkills/Abilities\nExcellent interpersonal and organizational skills\nAbility to use a computer for prolonged periods\nAbility to sit, crouch and walk for extended periods of time\nAbility to lift, pull, push, and/or move up to 60 pounds\nAbility to bend and retrieve objects and/or documents \nAbility to climb stairs\nAbility to climb and stand on a15 foot ladder\nAbility to travel in the boroughs of New York City and its adjacent counties via public transportation\nBronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. 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