{"id":3358492,"url":"https://alion.io/job/bronxworks-human-resources-generalist-5238","title":"Human Resources Generalist - 5238","company":{"id":2085544,"name":"BronxWorks","domain":"bronxworks.org","url":"https://alion.io/company/bronxworks","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":92,"open_postings":8,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":120,"computed_at":"2026-11-03T05:54:40Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bronx, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":75190,"currency":"USD","period":"year","gross":null,"usd_annual":75190},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-27T20:35:54Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-03T09:53:56Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.\nAcross our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.\nPosition Summary\nThe HR Generalist - Employee Relations & Talent Operations serves as a key member of the Human Resources team, supporting employee relations, performance management, talent acquisition, onboarding, and organizational development initiatives. This position partners with managers and employees to address workplace concerns, support investigations, guide performance management processes, and ensure the consistent application of HR policies and practices. The role also supports talent acquisition efforts, onboarding operations, and strategic HR projects designed to strengthen organizational effectiveness and employee engagement.\nThe ideal candidate is a strong communicator and writer with demonstrated experience in employee relations, workplace investigations, progressive discipline, performance management, and talent acquisition. This individual exercises sound judgment, attention to detail, critical thinking, and the ability to identify and address HR risks proactively.\nEssential Duties and Responsibilities\nEmployee Relations & Performance Management\nPartner with managers and supervisors to address employee performance, conduct, attendance, and workplace concerns.\nReview and provide guidance on performance improvement plans (PIPs), corrective actions, written warnings, and performance evaluations to ensure clarity, objectivity, consistency, and alignment with organizational standards.\nAssist managers in developing measurable performance expectations utilizing SMART goals and best practices in performance management.\nConduct workplace investigations involving employee complaints, policy violations, workplace conflicts, and other employee relations matters; prepare investigation summaries, findings, and recommendations.\nSupport conflict resolution efforts and provide guidance to managers regarding employee relations concerns and supervisory practices.\nIdentify potential employee relations risks and recommend appropriate interventions and corrective actions.\nEnsure compliance with organizational policies, employment laws, and HR best practices.\nParticipate in employee relations trend analysis and recommend process improvements to strengthen employee engagement, retention, and workplace culture.\nTalent Acquisition & Workforce Planning\nLead and support full-cycle recruitment activities, including vacancy intake, job postings, candidate screening, interview coordination, and offer processes utilizing ADP Workforce Now.\nPartner with hiring managers to develop effective recruitment strategies and build talent pipelines for critical and hard-to-fill positions.\nReview job descriptions for accuracy, compliance, and alignment with organizational needs and competencies.\nConduct candidate screenings and provide hiring recommendations based on qualifications, experience, and organizational fit.\nCoordinate and participate in career fairs, recruitment events, networking opportunities, and community outreach initiatives.\nTrack and analyze recruitment metrics, including vacancies, time-to-fill, source effectiveness, and recruitment outcomes, providing recommendations to improve results.\nDevelop and maintain relationships with community organizations, educational institutions, and workforce development partners to support recruitment efforts.\nOnboarding, Compliance & Talent Operations\nSupport onboarding processes to ensure a positive and compliant new hire experience.\nConduct and facilitate New Employee Orientation and related onboarding activities.\nReview and quality-check onboarding documentation, ensuring completion of all required pre-employment and onboarding requirements.\nCoordinate background screening, credential verification, and compliance-related onboarding activities.\nEnsure accuracy and integrity of employee records and HR documentation within ADP Workforce Now and other HR systems.\nConduct periodic audits of employee files, onboarding records, and HR data to ensure compliance and quality standards.\nOrganizational Projects & HR Operations\nParticipate in organizational initiatives related to performance management, employee engagement, retention, job description development, and process improvement.\nAssist with implementation and administration of performance management programs and other talent management initiatives.\nSupport HR reporting, workforce analytics, and data management activities by compiling and analyzing HR-related information.\nContribute to the development and continuous improvement of HR policies, procedures, forms, and tools.\nAssist with compensation, benefits, and HRIS-related projects as assigned.\nRecommend and implement process improvements that enhance efficiency, service delivery, compliance, and employee experience.\nCross-Functional Collaboration\nCollaborate closely with HR leadership and team members to ensure consistent application of HR practices across employee relations, talent acquisition, onboarding, and compliance functions.\nServe as a resource to managers and staff regarding HR policies, procedures, and best practices.\nProvide support and guidance on employee relations matters, investigations, workforce planning activities, and organizational initiatives.\nParticipate in special projects and other duties as assigned.\nRequired\nBachelor's degree required, preferably in Human Resources, Business Administration, Public Administration, Organizational Leadership, or related field.\nMinimum of 3 years of progressive Human Resources experience.\nDemonstrated experience in employee relations, workplace investigations, performance management, and recruitment.\nExperience reviewing and drafting performance improvement plans, disciplinary documentation, and other employee relations correspondence.\nStrong knowledge of progressive discipline principles and performance management practices.\nExcellent written communication skills with the ability to prepare clear, objective, and professional documentation.\nStrong critical thinking, problem-solving, and analytical skills.\nExperience advising managers regarding employee performance and employee relations concerns.\nProficiency with HRIS systems, preferably ADP Workforce Now.\nAdvanced proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.\nPreferred\nSHRM-CP, SHRM-SCP, PHR, or SPHR certification.\nExperience within nonprofit, healthcare, behavioral health, social services, or community-based organizations.\nExperience supporting HR projects related to performance management, employee engagement, retention, compensation, or organizational development.\nExperience using workforce metrics and analytics to support decision-making.\nCore Competencies\nEmployee Relations & Investigations\nPerformance Management & Progressive Discipline\nBusiness Writing & Documentation\nCritical Thinking & Judgment\nManager Coaching & Consultation\nTalent Acquisition & Workforce Planning\nProject Management\nCompliance & Risk Mitigation\nHRIS & Data Management\nCommunication & Relationship Building\nConfidentiality & Professionalism\nContinuous Improvement\nPHYSICAL REQUIREMENTS\nAbility to use a computer for prolonged periods.\nAbility to occasionally lift and/or move up to 10 pounds.\nAbility to stand, walk, or sit for long periods of time.\nAbility to bend and retrieve objects and/or documents.\nAbility to travel in the boroughs of New York City and its adjacent counties via public transportation.\nBronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. 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