{"id":3124219,"url":"https://alion.io/job/brookfield-account-manager-casualty","title":"Account Manager, Casualty","company":{"id":2821709,"name":"Argo Group","domain":"argogroup.com","url":"https://alion.io/company/argogroup-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":59,"ghost_share":0,"stale_share":0.068,"repost_share":0.085,"time_to_fill_p50_days":13,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":78000,"currency":"USD","period":"year","gross":null,"usd_annual":78000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-10T21:37:44Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":19},"description":"Company\nArgo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.\nJob Description\nA Brief Overview\nArgo Group currently has a challenging opportunity for anAccount Manager in their casualty line of business. This position will provide support and assistance to the overall underwriting function through customer service, processing of various underwriting transactions, data research, and analysis. The Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners.\nThis role will work onsite 5x per week from our Chicago Office.\nThe primary duties and responsibilities of the role are:\nAnalyze and process account inquiries, complex endorsement requests, and changes such as billing and other needs within established service standards. \nUtilize and follow internal guidelines, authority, and procedures to ensure that all assigned work transactions are processed accurately while meeting service and compliance standards. \nConduct underwriting file analysis, including identifying forms and endorsements to be used in the policy. \nAssist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines as provided. \nDevelop and maintain positive working relationships with underwriters, customers, and business partners to provide high-quality service to clients. \nSet up rating, issue binders, and send out quotes on behalf of the underwriters. \nInteract with brokers to assist with follow-up for underlying information, subjectivities as well as addressing account inquiries. \nThorough review and analysis of inspection reports, including follow-up with brokers on observations that affect coverage implications. \nParticipate in projects and other duties as assigned. \nAttend broker visits when appropriate. \nCore qualifications and requirements for this position include:\nHigh School diploma or equivalent; college coursework or degree preferred. \nGeneral knowledge of commercial insurance strongly preferred. \nMust be able to function effectively in a time-sensitive and high-volume environment. \nFlexible and adaptable to changing direction, adjusting priorities, and/or working on multiple tasks simultaneously. \nAble to work autonomously in a fast-paced, production-oriented environment. \nStrong oral, written, organizational, analytical, and prioritization skills. \nAbility to maintain a positive working relationship with the agent/broker workforce. \nMust display a professional demeanor and excellent customer service skills. \nProficient in the use of computer programs, including Word, Excel, and Outlook. \nAbility to travel on a minimal basis. \nThe base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location.\nIn addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package.\nChicago Pay Range: $55,000 - $78,000\nPLEASE NOTE:\nApplicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.\nIf you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.\n Benefits and Compensation\nWe offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.\nCore Values\nAt Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. 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