{"id":782469,"url":"https://alion.io/job/brookfield-properties-market-operations-manager","title":"Market Operations Manager","company":{"id":710064,"name":"BGRE","domain":"bgre.com","url":"https://alion.io/company/bgre","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":139000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-25T13:23:09Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Location\nCharleston - 997 Morrison Drive, Suite 402Business\nOur Growth, Your Opportunity\nAt Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry-we are a company that puts people and communities at the heart of everything we do.\nAs part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.\nJoin a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.\nJob Description\nThe Market Operations Manager is responsible foroverseeing the operational and financial performance of an assigned single-family rental market. This role ensures operational efficiency, asset preservation, vendor accountability, and customer satisfaction by managing inspections, market operations, team performance, and financial oversight. The position collaborates closely with centralized and shared service teams to ensure homes meet company standards and ownership objectiveswhile supporting profitability and leasing performance. The role requires strong leadership, financial acumen, operational oversight, and the ability to manage multiple priorities in a fast-paced environment.\nEssential Job Functions\n1. Functional Responsibilities\nMonitor and analyze market-level financial performance, including P&L reviews, monthly variance reporting, and operational expense management\nSchedule, perform, document, and review property inspections to ensure homes meet company standards and quality expectations\nReview property conditions during the leasing process and communicate required improvements or repairs\nCollaborate with pricing and leasing teams to support occupancy goals and optimizepricing strategies\nLead market-level response efforts related to emergencies, fraud activity, unauthorized occupants, inspections, or operational disruptions\nVisit competitor properties and provide market condition feedback to leadership and internal teams\n2. Operational / Departmental Support\nHire, train, mentor, and oversee Field Support teams to ensure operational effectiveness and accountability\nCoordinate with shared service and centralized departments to maintainoperational efficiency and customer satisfaction\nManage vendor performance, scheduling, quality control, and operational timelines\nPrepare and present operational and financial reports tosenior management\nEnsure accuratedocumentation and reporting in accordance withcompany procedures and standards\nIdentifyand implement process improvements to enhance operational performance and efficiency\n3. Compliance & Risk Management\nEnsure adherence to applicable federal, state, and local housing, fair housing, and property management regulations\nMaintain awareness of local building codes, occupancy requirements, and permittingprocesses\nRepresent the company in interactions with municipalities, utilities, and legal proceedings when necessary\nIdentifyoperational risks and escalate concerns appropriately\nEnsure inspections, documentation, and operational activities remaincompliant with company policies and standards\n4. Financial / Performance Accountability\nSupport market profitability through expense management, turnover oversight, and operational execution\nMonitor key market metrics including days to lease, turnover downtime, customer satisfaction, and maintenance performance\nAnalyze budget variances and operational performance to identifyimprovement opportunities\nMaintain accountability for market-level KPIs and financial performance objectives\nSupport asset preservation and operational efficiency initiatives across the assigned market\n5. Leadership / Collaboration\nProvide leadership, coaching, and accountability to field support and operational teams\nCollaborate cross-functionally with Maintenance, Leasing, Finance, Shared Services, and other operational departments\nPromote a customer-focused culture emphasizing resident satisfaction and operational excellence\nHandle first-line escalations and operational concerns between departments and field teams\nParticipate in committees, engagement initiatives, and strategic operational planning efforts\n6. Additional Responsibilities\nConduct regular field visits and inspections across assigned properties\nProvide weekly updates regardinglisted inventory conditions and pricing recommendations\nPerform other duties as assigned to support operational and business objectives\nPerformance Expectations & Key Metrics:\nPerformance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:\nAudit inspection completion and compliance with company standards\nUnderstanding and communication of monthly market financials\nDays to lease and pre-leasing performance\nTurnover downtime and cost management performance\nMove-in maintenance issues maintainedbelow target thresholds\nTimely move-out coordination and resident communication\nCompletion of resident follow-up communication post move-in\nWeekly reporting on listed inventory conditions and pricing recommendations\nCustomer satisfaction survey results and issue resolution responsiveness\nAccuracy and timeliness of operational reporting and documentation\nRequired Qualifications\nEducation\nBachelor’s degree in Business, Real Estate, Property Management, or related field preferred\nEquivalent operational leadership experience may be considered in lieu of degree\nExperience\nMinimum 5 years of property management or operations management experience required\nExperience in residential real estate, property management, or single-family rental operations preferred\nPrior leadership and team management experience required\nSkills & Competencies\nStrong leadership and team management abilities\nExcellent financial analysis skills with understanding of P&L statements and NOI performance\nStrong operational problem-solving and decision-making capabilities\nExcellent customer service and stakeholder engagement skills\nStrong organizational and time management skills\nHigh attention to detail and ability to manage multiple priorities\nProficiencyin Microsoft Office Suite and operational software platforms\nStrong technology aptitude with the ability to learn and adapt to new systems quickly\nStrong written and verbal communication skills\nAbility to work collaboratively across departments and operational teams\nValid driver’s license, proof of insurance, and reliable transportation required\nAbility to work both remotely and in the field as operational needs require\nPreferred Qualifications\nExperience in single-family rental (SFR) or build-to-rent (BTR) operations\nKnowledge of residential maintenance operations and vendor management practices\nExperience managing operational budgets and financial reporting\nFamiliarity with leasing operations, pricing strategy, and occupancy management\nExperience implementing operational process improvements and KPI reporting frameworks\nAdvanced proficiencyin Excel and operational reporting tools\nWhy work for Maymont Homes?\nOur Mission - \"We Positively Impact the Lives in the Communities We Serve.\" Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.\nCertified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.\nOutstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.\nCareer Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.\nStrong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.\nEqual Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT","description_format":"text","description_chars":8586,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Transportation & Logistics","Logistics","Property Management"],"lifecycle":[{"event":"open","at":"2026-09-12T01:00:57Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.522,"p_room":0.36,"age_days":54,"expected_fill_days":33,"reasons":["conf:16","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/brookfield-properties-market-operations-manager","json_url":"https://alion.io/job/brookfield-properties-market-operations-manager.json","meta":{"generated_at":"2026-10-26T18:35:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24894,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":710064},"rest":"https://alion.io/mcp/rest/get_company?id=710064"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrookfield-properties-market-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrookfield-properties-market-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrookfield-properties-market-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brookfield-properties-market-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrookfield-properties-market-operations-manager"}]}