{"id":3582616,"url":"https://alion.io/job/brooksource-graphql-api-developer-2","title":"GraphQL API Developer","company":{"id":2385307,"name":"Brooksource","domain":"brooksource.com","url":"https://alion.io/company/brooksource","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"GraphQL","optional":false},{"name":"JavaScript","optional":false},{"name":"Node JS","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false},{"name":"Amazon ECS","optional":true},{"name":"Amazon EKS","optional":true},{"name":"API Gateway","optional":true},{"name":"AWS Lambda","optional":true},{"name":"DynamoDB","optional":true},{"name":"Go","optional":true},{"name":"Kubernetes","optional":true},{"name":"React Native","optional":true},{"name":"React.js","optional":true},{"name":"Terraform","optional":true}],"status":"closed","first_seen_at":"2026-09-22T13:03:14Z","employer_posted_date":null,"last_verified_at":"2026-11-02T05:42:20Z","board_verified":false,"closed_at":"2026-11-02T05:42:20Z","days_open":40,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":40},"description":"GraphQL API Developer\n\nHybrid (3-4 days/week onsite in Charlotte, NC 28202)\n\n12 Month Contract (Potential for Extensions or Conversion)\n\nJoin our Banking partner's Strata Engineering team, a highly visible engineering organization responsible for powering how customers and agents interact across digital and contact center platforms.\n\nThis team owns and supports customer-facing chat experiences, contact center integrations, agent experiences through Salesforce, and IVR capabilities through Genesys. They are currently driving several strategic initiatives, including chat platform modernization, AI-powered customer service experiences, seamless authentication solutions, and next-generation customer engagement capabilities.\n\nUnlike many enterprise engineering teams, Strata works almost exclusively with modern technologies and cloud-native architectures, providing engineers the opportunity to gain hands-on experience building scalable, customer-facing solutions that impact millions of customer interactions.\n\nThis is an ideal opportunity for an engineer looking to grow their expertise in cloud development, APIs, AI-assisted engineering, customer experience platforms, and large-scale distributed systems.\n\nWhat You'll Do\nDesign, develop, and maintain backend services and APIs that power the client's customer and agent experiences.\nBuild scalable REST and GraphQL APIs using Node.js, TypeScript, and modern software design patterns.\nDevelop middleware services that connect customer-facing applications with backend enterprise systems.\nContribute to customer contact center solutions supporting chat, authentication, agent experiences, and digital servicing capabilities.\nDesign and support cloud-native solutions within AWS using serverless and container-based architectures.\nPartner closely with Product, DevOps, Salesforce, and Contact Center teams to deliver highly available customer experiences.\nParticipate in code reviews and help establish engineering best practices across the team.\nBuild and maintain CI/CD pipelines that enable efficient testing and deployment processes.\nMonitor, troubleshoot, and resolve production issues while improving system reliability and observability.\nLeverage AI-assisted development tools to improve engineering productivity, code quality, testing, and automation.\nContribute to strategic initiatives involving conversational AI, agent assistance, and next-generation customer engagement technologies.\n\nRequired Qualifications\nStrong experience developing backend applications using JavaScript and TypeScript.\nExperience building and supporting GraphQL APIs in Node.js.\nExperience designing and integrating distributed systems and service-oriented architectures.\nExperience developing and deploying applications on AWS.\nUnderstanding of cloud-native development principles and modern application architectures.\nExperience with CI/CD pipelines and automated testing practices.\nExperience working with relational and/or NoSQL databases.\nStrong problem-solving, debugging, and troubleshooting skills.\nExcellent communication and collaboration skills.\n\nPreferred Qualifications\nExperience building GraphQL APIs and understanding when GraphQL is advantageous over traditional REST patterns.\nExperience with AWS services such as Lambda, DynamoDB, API Gateway, ECS, EKS, or containerized workloads.\nExperience with Infrastructure as Code tools such as Terraform.\nExposure to React or React Native development.\nExperience with Go (Golang).\nExperience integrating or consuming Salesforce APIs and services.\nFamiliarity with contact center platforms such as Genesys.\n\n#LI-SM1","description_format":"text","description_chars":3619,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","IT Staffing & Staff 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