{"id":1325379,"url":"https://alion.io/job/brown-brown-care-coordinator","title":"Care Coordinator","company":{"id":1779108,"name":"Brown & Brown","domain":"bbrown.com","url":"https://alion.io/company/brown-and-brown","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":58000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":158},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-13T00:00:00Z","employer_posted_date":"2026-09-13","last_verified_at":"2026-09-28T21:42:54Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.\nThe Care Coordinator will coordinate the with the Care Team Lead and Care Team Member Services Manager to ensure the team has the resources required to satisfy member enrollment and maintenance in the IPC Copay Assistance Program. The Care Coordinator will respond accordingly to incoming and make external calls to client members to ensure appropriate processing of copay assistance.\nEssential Duties and Functions:\nProvide client support where needed\nCoordinate member implementation calls with Care Team Lead\nProvide adhoc claims review as required\nIdentify utilizing patients, review history, determine next coverage date\nAssist patient with enrollment in the manufacturer’s program\nMaintain patient database for follow-up, tracking and reporting\nReceive notification of new patient’s prior authorization/or review daily rejected and paid claims\nThis position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities\nOther duties may be assigned\nCompetencies:\nPlanning/organizing-the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward\nInterpersonal skills-the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Creates an environment where teammates feel connected and energized.\nWritten and Oral communication-Communicate a concise message that resonates every time. The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. \nProblem solving-Create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. \nQuality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.\nAdaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected vents. \nQualifications:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.\nRequired\nCertified Pharmacy Technician (CPhT.) License or 2-5 years of experience in a retail pharmacy or pharmacy benefit management environment\nExcellent communication skills\nProficient with MS Office Suite\nProfessional telephone demeanor\nAbility to maintain a high level of confidentiality\nPay Range\n18.00 - 20.00 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.\nTeammate Benefits & Total Well-Being\nWe go beyond standard benefits, focusing on the total well-being of our teammates, including:\nHealth Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance \nFinancial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement \nMental Health & Wellness: Free Mental Health & Enhanced Advocacy Services\nBeyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. \nNot reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.\nRecruiting Vendor Disclosure Statement\nBrown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (\"Recruiting Vendors\"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.\nThe Power To Be Yourself\nAs an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.","description_format":"text","description_chars":4674,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-09-27T02:52:59Z"}],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.545,"p_room":0.9,"age_days":15,"expected_fill_days":22,"reasons":["conf:1","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/brown-brown-care-coordinator","json_url":"https://alion.io/job/brown-brown-care-coordinator.json","meta":{"generated_at":"2026-09-29T02:25:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2143,"day_limit":5000,"remaining_today":2857,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}