{"id":4141031,"url":"https://alion.io/job/brown-university-health-ems-program-manager","title":"EMS Program Manager","company":{"id":1808836,"name":"Brown University Health","domain":"brownhealth.org","url":"https://alion.io/company/brownhealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":85,"ghost_share":0,"stale_share":0.988,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Providence, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-15T04:21:00Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Position Summary\nThe EMS Program Manager co-leads operational execution of Brown University Health’s enterprise EMS strategy alongside the Enterprise EMS Medical Director. In partnership with the Enterprise EMS Medical Director, the manager coordinates systemwide priorities, governance, KPIs and outcome measurement, performance improvement, issue resolution, site alignment, and relationships with EMS agencies and transport partners.\nKey Responsibilities\n· Execute the enterprise EMS strategy and coordinate systemwide and site-level alignment and direction.\n· Co-lead EMS governance, reporting, performance measurement, and action tracking.\n· Coordinate resolution of EMS-hospital operational, transport, handoff, offload, and supply concerns.\n· Manage relationships, communication, education, and improvement activities with EMS agencies and transport partners across Rhode Island and Massachusetts.\n· Support EMS quality, safety, emergency preparedness, and closed-loop case feedback.\n· Develop standardized EMS processes, tools, and programs in collaboration with clinical and operational leaders.\n· Provide programmatic coordination and operational support to LifePACT Critical Care Transport and the Medical Communications Center (MedComm) as they relate to enterprise EMS strategy, system integration, safety, quality improvement, and EMS partner engagement.\n· Collaborate with LifePACT and MedComm leadership to identify operational trends, communication gaps, safety risks or improvement opportunities, and opportunities to improve EMS coordination, transport processes, and system-wide performance.\nQualifications\nEducation and Certification\n· Current or prior Paramedic certification required.\n· Bachelor’s degree in healthcare administration, EMS, nursing, emergency management, public safety, business, or related field preferred.\n· Project management, process improvement, or healthcare quality certification preferred.\nExperience\n· Minimum five years of experience in EMS, emergency department operations, patient flow, medical transportation, emergency preparedness, healthcare operations, or a related field.\n· Experience leading cross-functional programs across multiple departments, sites, or external partners.\n· Experience working with EMS agencies, ambulance vendors, or hospital-based EMS operations strongly preferred.\nKey Competencies\n· Program management, strategic execution, and operational problem-solving.\n· Relationship management, facilitation, collaboration, and conflict resolution.\n· Data analysis, performance measurement, and executive communication.\n· Strong organization, accountability, discretion, and follow-through.\nWork Environment\n· Hospital-based and field-facing role requiring travel among system hospitals and EMS partner locations.\n· May include occasional ride-alongs, drills, training events, and off-hour meetings or response activities.\n· Requires effectiveness in dynamic, high-pressure, and time-sensitive environments.\nRequired Certifications and Training\nAt time of appointment or within 90 days:\nFEMA/NIMS ICS-100.\nFEMA/NIMS ICS-200.\nFEMA IS-700, National Incident Management System.\nFEMA IS-800, National Response Framework.\nAt time of appointment or within 1 year:\nICS-300, Intermediate Incident Command System for Expanding Incidents.\nFire and Emergency Services Instructor I, EMS Instructor certification, or equivalent formal adult-education/instructor qualification consistent with current NFPA professional qualification standards.\nPreferred Qualifications\nEMS Instructor certification or demonstrated advanced EMS education experience.\nFP-C or CCP-C\nEMS Officer or Fire Officer professional qualification.\nBLS, ACLS, PALS, or other applicable clinical instructor credentials.\nPay Range:\n$71,136.00-$117,353.60EEO Statement:\nBrown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.\nLocation:\nRhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903Work Type:\nMon-Fri 8-5, some weekends may be requiredWork Shift:\nVariableDaily Hours:\n8 hours Driving Required:\nYes","description_format":"text","description_chars":4168,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Contract Manufacturing","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-11-12T05:21:27Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":4,"expected_fill_days":31,"reasons":["conf:3","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/brown-university-health-ems-program-manager","json_url":"https://alion.io/job/brown-university-health-ems-program-manager.json","meta":{"generated_at":"2026-11-15T13:22:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4048,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1808836},"rest":"https://alion.io/mcp/rest/get_company?id=1808836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrown-university-health-ems-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrown-university-health-ems-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrown-university-health-ems-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brown-university-health-ems-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrown-university-health-ems-program-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4141031}},{"tool":"search_jobs","arguments":{"company":"brownhealth.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4141031},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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