{"id":3074008,"url":"https://alion.io/job/browsers-with-limited-mortgage-processing-and-closing-supervisor","title":"Mortgage Processing and Closing Supervisor","company":{"id":2186393,"name":"Browsers with Limited","domain":"nicoletbank.com","url":"https://alion.io/company/nicoletbank","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Green Bay, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4013},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T10:15:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T13:37:38Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.\nThe Mortgage Processing/Closing Team Supervisor is responsible for leading the mortgage processing and closing areas and assisting in all steps of the processing and closing workflows to maintain an efficient and effective department. Responsible for working collaboratively with processors and closers to ensure that production is completed efficiently and accurately.\nAs a Mortgage Processing/Closing Team Supervisor, you will:\nSupervise areas of department including processing and closing doc prep. \nParticipate in processing files and closing doc prep to meet or exceed customer expectations via managing turn times and department quality standards. \nTrain all employees (current and existing) on accurate data input for accurate Findings to reduce potential for negative impact to borrower(s) and bank. Track files to ensure- all service levels, three-day TRID, lock expiration are all met. \nAssist Processing Manager in development and implementation of retail training in different loan products, accurate loan origination system data entry, various investor loan products and varying over-lays of investors. \nPrepare and conduct One on One meetings with each employee on a regular basis by using Paycor. \nPrepare and conduct Processing and Closing meetings for group coaching, training, up to date procedures. \nWork closely with compliance and quality control to ensure rules and regulations are followed for clean audit findings. \nProvide continuing education on processes and procedures to ensure clean audit compliance. \nConduct timely Performance Appraisals. Educate team regarding performance and department objectives and motivate employees for retention purposes. Recommend and ensure appropriate staffing levels. \nAssist the Loan Processing Manager with such projects as investor applications, annual recertification’s, etc. \nRegularly review and adjust individual team member workload to ensure service levels are met or exceeded. Maintain a positive attitude and make decisions that support Nicolet National Bank’s three circles philosophy. \nUphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.\nUnderstand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.\nPerforms all other duties as assigned.\nSupervisory Responsibilities:\nDirectly supervise the Mortgage Processing and Closing Teams in accordance with Nicolet’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, mentoring and development planning; rewarding and disciplining employees; addressing complaints and resolving problems.\nQualifications:\nHigh School Diploma or GED/ associate degree in business administration, Finance, or related field \n3-5 years lending, processing, or closing experience required\n1-3 years of management experience required \nAbility to maintain strict confidentiality.\n\nKnowledge of secondary market and mortgage processing.\n\nStrong attention to detail and organizational skills.\n\nAbility to prioritize in a fast-paced environment.\n\nAbility to motivate, develop and lead a productive team.\n\nBenefits:\nMedical, Dental, Vision, & Life Insurance\n401(k) with a company match\nPTO & 11 1/2 Paid Holidays\nThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.\nEqual Opportunity Employer/Veterans/Disabled","description_format":"text","description_chars":4863,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Government","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-22T10:15:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/browsers-with-limited-mortgage-processing-and-closing-supervisor","json_url":"https://alion.io/job/browsers-with-limited-mortgage-processing-and-closing-supervisor.json","meta":{"generated_at":"2026-10-24T13:49:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19902,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2186393},"rest":"https://alion.io/mcp/rest/get_company?id=2186393"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrowsers-with-limited-mortgage-processing-and-closing-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrowsers-with-limited-mortgage-processing-and-closing-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrowsers-with-limited-mortgage-processing-and-closing-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/browsers-with-limited-mortgage-processing-and-closing-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrowsers-with-limited-mortgage-processing-and-closing-supervisor"}]}