{"id":2613496,"url":"https://alion.io/job/bruker-cellular-analysis-senior-field-service-engineer","title":"Senior Field Service Engineer","company":{"id":221944,"name":"Bruker Corporation","domain":"bruker.com","url":"https://alion.io/company/bruker","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":46000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4666},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T11:36:52Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T15:36:12Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Overview\nAs one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 50 years now. Today, worldwide more than 6,000 employees are working on this permanent challenge, at over 70 locations on all continents.\nThe Bruker AXS EMA Division, headquartered at Bruker Nano GmbH in Berlin, Germany, develops, manufactures and markets X-ray systems and components for elemental and structural analysis on the micro- and nano-scale. EMA's product range comprises analytical tools for electron microscopes, including energy-dispersive X-ray spectrometers (EDS), wavelength-dispersive X-ray spectrometers (WDS), electron backscatter diffraction systems (EBSD), micro-spot X-ray sources for Micro-XRF on SEM and micro computed tomography (Micro-CT) accessories, as well as mobile and bench-top micro X-ray fluorescence (Micro-XRF) and total reflection X-ray fluorescence (TXRF) spectrometers.\nResponsibilities\nAs the Service Engineer, you are responsible for providing technical support to both customers and partners. You will also interface with factory team and contribute to improvement efforts and drive empowerment efforts.\nDuties will include:\nProvide front line (phone, e-mail, remote log in, etc…), system level, technical support including but not limited to diagnostics, solution plans, training, and customer facing communication.\nLiaise with customers and colleagues in the site planning process prior to installation.\nInspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training and basic application training.\nCarry out breakdown and planned preventive maintenance at customers’ sites.\nCreate, develop, and continuously improve the customer support & applications knowledge database.\nAssist with conferences, exhibitions, and workshops as necessary.\nProvide technical input to the sales team in routine & non-routine sales cases.\nOccasional travel within APAC if necessary\nOther duties as assigned.\nActivities will cover all products manufactured or represented by the Company. Specialism in certain products, technologies or ranges may form an additional responsibility that will make use of acquired skills and experience. Accurate record keeping and timely submission of documentation is pre-requisite.\nQualifications\nLocation\nThe position is based in China. Occasional travel within APAC region.\nCompetence\nTo carry out the duties to the level expected, the minimum competencies are:\nPersonal\nOutgoing and good at building relationships through inspiring trust and confidence \nA professional image and a very high standard of personal presentation\nSelf-motivation and a willingness to work with others toward a shared goal\nThe ability to contribute to a team effort, yet to accept responsibility for an individual role within the team\nExcel at continual learning in a rapidly advancing technological area.\nQualifications\nMinimum Degree in chemistry, material science, physics, electrical engineering, geoscience or a related discipline. \nSkills and Experience\nCapability to learn quickly and establish solid understanding in complex technical topics. \nAble to independently troubleshoot and solve problems.\nDemonstrated good communication skills.\nAble to conduct trainings. \n3 to 5 years' experience in Equipment servicing & Support.\nGood computer literacy, including familiarity with data system hardware and industry standard operating systems.\nExperience is using EDS, SEM’s and TEM’s will be an advantage.","description_format":"text","description_chars":3831,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Diagnostic Tests & IVD","Laboratory Equipment","Test & Measurement Instruments"],"lifecycle":[{"event":"open","at":"2026-10-15T11:36:52Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":0.9,"age_days":8,"expected_fill_days":13,"reasons":["conf:3","velocity","win:mid","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/bruker-cellular-analysis-senior-field-service-engineer","json_url":"https://alion.io/job/bruker-cellular-analysis-senior-field-service-engineer.json","meta":{"generated_at":"2026-10-24T17:50:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26057,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":221944},"rest":"https://alion.io/mcp/rest/get_company?id=221944"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbruker-cellular-analysis-senior-field-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbruker-cellular-analysis-senior-field-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbruker-cellular-analysis-senior-field-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bruker-cellular-analysis-senior-field-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbruker-cellular-analysis-senior-field-service-engineer"}]}