{"id":1929870,"url":"https://alion.io/job/bruker-corporation-field-service-systemsapplications-engineer","title":"Field Service Systems/Applications Engineer","company":{"id":221944,"name":"Bruker Corporation","domain":"bruker.com","url":"https://alion.io/company/bruker","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0.167,"time_to_fill_p50_days":17,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38,"max":65,"currency":"USD","period":"hour","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-10-05T21:32:13Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-05T09:06:17Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Overview\nBruker is one of the world’s leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new application that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 11,000 employees at over 90 locations are working on this permanent challenge to make the world a better place.\nResponsibilities\nThe Field Service, System, and Applications position within the service organization is an ambassador of Bruker Nano Surfaces and Metrology Division. Bruker Nano Surfaces and Metrology manufactures the world's leading Cryo Dry Cleaning systems, Atomic Forces Microscopes, Stylus profilers, X-Ray Metrology (XRR, XRD, XRF, XRI, TXRF), Mask Repair, non-contact 3D optical microscope instrumentation, and Tribology systems. This technical role is responsible for customer direct post-sale instrumentation and application support including: installation, basic user and application training, instrument diagnostics/fix, and post-sale developed applications support. Individual must be customer focused with strong industry background and technical experience capable of independent judgement that enables our customers to maintain their instrument at peak performance and maximize productivity for their intended use case.\nESSENTIAL FUNCTIONS:\nInstall and qualify Bruker Nano Surfaces and Metrology instruments, upgrades, and/or accessories including but not limited to:\nUnpack and setup metrology equipment and instrumentation and interconnection of sub-components and assemblies.\nIndependently troubleshoot and overcome a wide range of start-up issues using creative solutions to ensure the objectives are met.\nQualification of the instrument and accessories using standard customer samples.\nWork directly with customers to diagnose Bruker Semiconductor instrument issues including but not limited to:\nDiagnose, research, experiment, test, develop, optimize, communicate, and execute the most efficient solution plan for complex electro mechanical hardware/software instrument issues with minimal guidance or documentation.\nForm and drive team of senior internal and external personnel when complex issue is outside of own area of expertise using engineering problem solving methods (8D, 5 Why’s, Ishikawa diagrams, etc.)\nCreate and maintain record of activity in support database\nPreventative maintenance on Bruker Nano Surfaces and Metrology instruments which can include but not limited to:\nBasic maintenance and calibration of instrument and accessories\nRe-certification of instrument using both Bruker and customer samples.\nEmpower customers to optimize performance of their Bruker Nano Surfaces and Metrology instruments through support and instruction including but not limited to:\nTeaching Theory of operation and training new users on instrument operation\nDemonstration of instrument ability on Bruker or customer samples, applying professional experience, judgement and industry statistical practices to enable new applications\nProvide post-sale user and application training and support samples leveraging industry experience and soft skills to fully enable customers on the instrument.\nWork with customer on in depth application needs and locate potential new applications. Autonomously work with the factories to develop these solutions.\nEstablish and enhance customer relations and drive additional Bruker business including service producs.\nENVIRONMENTAL REQUIREMENTS:\n Travel both domestically and internationally for both training and customer support as needed\nAble to work in Government sites, Semiconductor cleanroom, production floor, & laboratory environments\nMust have & maintain valid driver’s license\nQualifications\nCustomer focused, passionate about science and technology, and passionate to enable customers with Bruker technology. Basic understanding of semiconductor processing and the integral role the metrology equipment plays within the process. Proven understanding of engineering problem solving methods, statistical process control, and Gauge repeatability and reproducibility calculations. Proven experience of analytical capability, theoretical understanding of physics, working knowledge of electronics, mechanics, control systems, computers, networking, and common tooling such as oscilloscope, multi-meter, etc… to be an effective independent problem solver of complex system, product user, and/or application issues. Proven experience, independent judgment and discretion necessary to install, qualify and be a trainer and technical resource that empowers our customers in the use of complex electro-mechanical instrumentation. Proven experience to independently provide clear, logical, and effective communication. Proven experience to develop, communicate, implement, and execute assigned project including achieving required deliverables on time.\nMinimum of 5 years of related experience with a Technical degree; or 3 years and a Bachelor degree; or a Masters degree without experience.\nAt Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $38.00 and $65.00/hr and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.\nBruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.\nCertain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.","description_format":"text","description_chars":6461,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Diagnostic Tests & IVD","Laboratory Equipment","Test & Measurement Instruments"],"lifecycle":[{"event":"open","at":"2026-10-05T21:32:13Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.723,"p_room":0.45,"age_days":30,"expected_fill_days":17,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/bruker-corporation-field-service-systemsapplications-engineer","json_url":"https://alion.io/job/bruker-corporation-field-service-systemsapplications-engineer.json","meta":{"generated_at":"2026-11-05T14:31:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18926,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":221944},"rest":"https://alion.io/mcp/rest/get_company?id=221944"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbruker-corporation-field-service-systemsapplications-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbruker-corporation-field-service-systemsapplications-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbruker-corporation-field-service-systemsapplications-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bruker-corporation-field-service-systemsapplications-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbruker-corporation-field-service-systemsapplications-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1929870}},{"tool":"search_jobs","arguments":{"company":"bruker.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1929870},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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