{"id":3802338,"url":"https://alion.io/job/bsi-group-training-admin-executive","title":"Training Admin Executive","company":{"id":60307,"name":"BSI Group","domain":"bsigroup.com","url":"https://alion.io/company/bsi-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":65,"ghost_share":0,"stale_share":0.862,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-07T05:47:08Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-05T12:01:43Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T05:13:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We exist to create positive change for people and the planet. Join us and make a difference too!\nPurpose of the position\nTo provide dedicated operational planning support for the training business by managing training scheduling, resource planning, client onboarding, vendor registration, and delivery coordination activities. This role is essential to ensuring efficient utilization of trainer resources, maintaining service excellence, supporting business growth, and enabling the timely conversion of sales opportunities into delivered revenue. By centralizing training operations and administrative activities, the role allows sales and business managers to focus on revenue generation while ensuring customers receive a seamless and professional training experience.\nKey Responsibilities and Accountabilities\nCoordinate and manage training delivery schedules, working closely with tutors, sales teams, operations, and other internal stakeholders to ensure seamless execution of training programmes.\nManage tutor diaries and resource planning, responding promptly and effectively to scheduling requests and operational changes.\nPlan and allocate tutor workload during non-delivery periods, including personal development, course material development and other value-added activities.\nCoordinate trainer assignments and external resources to ensure adequate coverage for the forward training schedule.\nMaintain accurate and up-to-date training delivery records across internal systems, including Salesforce event updates and supporting activities related to tutor’s job booking.\nMonitor training delivery performance against established Service Level Agreements (SLAs), Key Performance Indicators (KPIs), utilization targets, and monthly delivery objectives.\nProactively identify, manage, and resolve scheduling conflicts and operational challenges to minimize disruption to training delivery and commitments.\nSupport the administration, maintenance, and continual improvement of processes and systems required for efficient training operations and client service excellence.\nCollaborate closely with the Training Business Manager to align delivery activities with business objectives and coordinate efforts across sales and operations teams.\nManage and work closely with public training team to update public training calendars, ensuring schedule accuracy and timely communication of training availability.\nEnsure contractual arrangements and working relationships with trainers, training partners, and other key suppliers are maintained, regularly reviewed, and continuously improved in the best interests of the business and customers.\nHandle training operational administration within Salesforce and other business systems to support effective planning, reporting, and service delivery.\nPrepare, maintain, and monitor training schedules, trainer allocations, and resource utilization reports to support business planning and decision-making.\nProvide administrative support for training logistics, venue coordination, training materials, and other delivery-related activities as required.\nManage client onboarding and vendor registration administration, including the preparation, submission, tracking, and maintenance of customer-required documentation to support business opportunities and ensure timely order processing.\nKnowledge, experience and qualifications\nPreferable with previous experience in a coordination, scheduling or planning role where organization and prioritization have been key to success.\nAbility to build strong and credible relationships with various stakeholders such as tutors, sales team, clients, other cross functional teams.\nA proactive approach and problem-solving ability.\nAble to work independently while collaborating effectively within a team.\nThe ability to stay calm, focused and positive in a busy, fast-moving environment.\nAttention to detail\nOrganisation and time management skills\nAbout Us\nBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.\nToday BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.\nUtilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.\nLiving by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.\nBSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.","description_format":"text","description_chars":4985,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Management Consulting","Testing, Inspection & Certification","Standards & Industry Bodies"],"lifecycle":[{"event":"open","at":"2026-11-05T12:01:43Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":43,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/bsi-group-training-admin-executive","json_url":"https://alion.io/job/bsi-group-training-admin-executive.json","meta":{"generated_at":"2026-11-07T21:51:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35589,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":60307},"rest":"https://alion.io/mcp/rest/get_company?id=60307"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbsi-group-training-admin-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbsi-group-training-admin-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbsi-group-training-admin-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bsi-group-training-admin-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbsi-group-training-admin-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3802338}},{"tool":"search_jobs","arguments":{"company":"bsigroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3802338},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}