{"id":3824566,"url":"https://alion.io/job/bsi-group-workplace-experience-operations-specialist","title":"Workplace Experience & Operations Specialist","company":{"id":60307,"name":"BSI Group","domain":"bsigroup.com","url":"https://alion.io/company/bsi-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":66,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States","Oakland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-05T18:03:39Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T04:38:32Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We exist to create positive change for people and the planet. Join us and make a difference too!\nAbout the role:\nBSI is seeking a proactive, personable, and service-oriented Workplace Experience & Operations Specialist to support our San Jose office and help create a welcoming, engaging, and well-organized workplace for our employees, visitors, and clients.\nThis is a unique opportunity for someone who enjoys a combination of office operations, employee engagement, and event coordination. You'll play an important role in ensuring our workplace runs smoothly, supporting day-to-day facilities needs, and bringing new ideas to enhance the overall employee experience.\nWorking closely with our Regional Real Estate & Facilities team, you'll help support workplace initiatives across our Northern California offices, including Oakland and Alameda, and contribute to our broader One BSI culture through events, collaboration, and employee engagement activities.\nWe're looking for someone who takes initiative, enjoys connecting with people, and can think creatively about ways to improve the workplace. This role offers the opportunity to take ownership of your work, contribute to regional projects, and continue developing your skills in workplace experience and operations.\nKey Responsibilities:\nServe as a primary point of contact for workplace needs, creating a positive and welcoming experience for employees, visitors, and clients.\nOversee daily office operations, including workplace inspections, meeting room readiness, supplies, refreshments, mail, packages, and general office upkeep.\nCoordinate facilities services, including maintenance, cleaning, HVAC, building access, and vendor relationships to ensure a safe and functional workplace.\nManage workplace access and coordinate with building management and service providers, including WeWork locations, to support security and operational needs.\nPlan and coordinate employee engagement activities, workplace events, and One BSI initiatives that encourage collaboration and strengthen our workplace culture.\nPartner with internal teams and regional colleagues to support events, workplace projects, and employee engagement initiatives across multiple locations.\nManage workplace requests through the established ticketing system, ensuring timely communication, follow-up, and resolution.\nSupport workplace safety, security, and operational audits by maintaining accurate records, completing inspections, and coordinating corrective actions.\nAssist with workplace improvement projects, office refreshes, relocations, and other operational initiatives.\nMaintain workplace reporting, including monthly updates on office activities, employee engagement, service requests, and operational improvements.\nCoordinate with vendors and internal stakeholders on purchase orders, invoices, office supplies, and routine operational expenses.\nIdentify opportunities to improve efficiency, enhance workplace services, and create a more engaging employee experience.\nProvide occasional support to other regional offices and assist with urgent workplace needs as required.\nWhat We're Looking For:\n1-3 years of relevant experience in workplace experience, office management, facilities coordination, hospitality, business operations, or a similar service-focused role.\nA welcoming, personable, and professional approach with a genuine interest in creating a positive workplace experience.\nStrong organizational skills with the ability to manage multiple priorities and follow through on tasks independently.\nExperience coordinating office operations, vendors, workplace services, or employee-facing activities.\nExcellent communication and interpersonal skills with the ability to build relationships across different teams and levels of the organization.\nA proactive, solutions-focused mindset with the ability to identify needs, resolve issues, and recommend improvements.\nCreativity and enthusiasm for planning events, bringing people together, and supporting employee engagement.\nStrong attention to detail and a commitment to maintaining a safe, organized, and professional workplace.\nProficiency with Microsoft Office and comfort learning workplace management, reporting, and ticketing systems.\nAbility to work collaboratively across teams, adapt to changing priorities, and provide occasional regional support.\nFlexibility to support workplace activities and participate in an agreed emergency response or on-call rotation when needed.\nHighly Desirable:\nExperience planning and coordinating employee engagement events, workplace activities, or corporate initiatives.\nPrevious experience supporting multiple office locations, regional teams, or global organizations.\nExperience with workplace improvement projects, office relocations, or facilities-related initiatives.\nFamiliarity with purchase orders, invoices, vendor coordination, and operational budgets.\nExperience with workplace service-request or ticketing systems, reporting, and process improvements.\nSpanish language skills are a plus.\nExperience working with diverse teams and collaborating across different cultures and time zones.\nAdditional training or certifications in facilities management, hospitality, project coordination, or workplace safety.\nWhat we offer:\nBSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.\nThe salary for this position can range from $68,000 to $80,000 annually; actual compensation is based on various factors, including but not limited to, the candidate’s competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons.\nDo you believe the world deserves excellence?\nWe are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.\nHeadquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.\nThrough our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.\nIf you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!\nD&I Policy\nBSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.\nIf you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.\nAbout Us\nBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.\nToday BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.\nUtilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.\nLiving by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.\nBSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.","description_format":"text","description_chars":8515,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Management Consulting","Testing, Inspection & Certification","Standards & Industry Bodies"],"lifecycle":[{"event":"open","at":"2026-11-05T18:03:39Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"green card filings: 2","filings_12m":0,"filings_prev_12m":2,"green_card_filings_12m":2,"median_offered_wage_usd":92500,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":5,"expected_fill_days":43,"reasons":["conf:1","stale_co","win:early","comp:junior,brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":true},"html_url":"https://alion.io/job/bsi-group-workplace-experience-operations-specialist","json_url":"https://alion.io/job/bsi-group-workplace-experience-operations-specialist.json","meta":{"generated_at":"2026-11-11T14:30:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26725,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":60307},"rest":"https://alion.io/mcp/rest/get_company?id=60307"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbsi-group-workplace-experience-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbsi-group-workplace-experience-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbsi-group-workplace-experience-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bsi-group-workplace-experience-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbsi-group-workplace-experience-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3824566}},{"tool":"search_jobs","arguments":{"company":"bsigroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3824566},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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