{"id":845583,"url":"https://alion.io/job/bstock-account-manager","title":"Account Manager","company":{"id":669825,"name":"Bstock","domain":"bstock.com","url":"https://alion.io/company/bstock-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-08-26T00:39:10Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-09-27T01:54:07Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"JOB SUMMARY\nAs a member of the Strategic Account Management team, the Account Manager will support the retention, growth, and success of B-Stock’s enterprise retailers and manufacturers. Initially, this person will provide analytical and operational support for a major strategic retail account while progressively building and managing an independent portfolio of clients. In this client-facing role, the Account Manager will analyze marketplace performance, translate data into meaningful business insights, and communicate recommendations clearly and thoughtfully. The ideal candidate is analytically curious, polished with clients, comfortable navigating ambiguity, and able to take initiative and ramp quickly in a dynamic environment. This individual will work in a hybrid function at our Boston office location 2-3 days per week.\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\nSupport the Senior Strategic Account Manager in managing assigned key accounts, serving as a reliable client partner and helping execute recurring account activities, reporting, and business reviews.\nManage and update Salesforce records to ensure accurate account tracking.\nProgressively build and manage an independent portfolio of client accounts, developing account strategies focused on retention, growth, and long-term customer success.\nUncover key business initiatives, engage new cross-functional client contacts, and develop opportunities to increase B-Stock’s revenue and customer retention.\nBuild credibility through an in-depth understanding of each client’s business, organization, external environment, and industry.\nMaintain and grow key account relationships by understanding evolving needs, addressing complex challenges, and identifying new opportunities through regular check-ins and QBRs.\nAnalyze marketplace and account-performance data using Tableau and other reporting tools, identifying patterns, trends, likely causes, and opportunities that can be translated into actionable client recommendations.\nNavigate incomplete or ambiguous data, connect performance outcomes to potential business drivers, and communicate findings clearly in client-facing conversations.\nWork cross-functionally to ensure client needs are met through coordinated efforts across sales, client operations, product, and support teams.\nRespond promptly and professionally to client inquiries, concerns, and needs, ensuring timely resolution and consistent communication to maintain strong client relationships.\nTake initiative in learning new accounts, industry concepts, and internal processes while independently identifying projects or opportunities that improve client outcomes\nMINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES\n2+ years of B2B account management, client success, sales, or closely related experience.\nDemonstrated experience managing a book of business and owning ongoing client relationships.\nStrong analytical skills, including experience interpreting business or customer data and translating findings into actionable insights.\nSkilled with MS Office and G-Suite business applications for document/word processing, data analysis, and presentations to create client-ready materials.\nStrong verbal and written communication skills, including experience presenting information or recommendations to clients.\nExperience using Salesforce or a comparable CRM.\nExperience using Tableau or another reporting or data-visualization platform.\nSelf-motivated and able to work independently and as part of a team, learn quickly, and operate effectively when processes or information are not fully defined.\nSharp problem-solving skills to identify creative and meaningful solutions.\nEffective time management and the ability to prioritize work successfully in a deadline-driven environment.\nAbility to demonstrate strong attention to detail\nPREFERRED QUALIFICATIONS\nExperience working within transportation, logistics, supply chain, marketplaces, or another operationally complex B2B environment.\nExperience supporting large or enterprise-level\nThe pay rate for this role will range between $70,000 to $85,000, per annum. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.\nEMPLOYEE BENEFITS\nCompetitive compensation packages, including bonus and options\nMedical, Dental, and Vision benefits\nPaid Time Off, telecommuting, and matching 401(K)\nSupport for continuing education\nTeam offsites, social events, and extracurricular activities are a staple\nSnacks, drinks, and the occasional box of donuts\n\nTHE COMPANY\nB-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today’s top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.\nWhile the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we’re proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory. \nWe believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.\nLed by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.\nFor more information, visit bstock.com/careers/\n\nOUR VALUES\nMake Each Dollar Count \nWhether it’s the recovery amount or a buyer’s budget, money matters to all of our clients. And because each dollar matters to them, it matters to us. \nTake Our Work Seriously, Not Ourselves\nEverything at B-Stock continues to grow - everything but our egos, that is. We’re not afraid to let loose and laugh (often at ourselves). \nDo The Hard Things Today That Will Pay Off Tomorrow\nWe’re willing to sacrifice and endure, fail and adapt to reach our long-term goals. \nUse Trust As The Best Measure Of Success\nThe trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won’t succeed.\nFind Strength In Numbers\nUse our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.\n\nNo applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.\nWork Authorization required.","description_format":"text","description_chars":7664,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-09-13T00:36:35Z"}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.46,"p_room":0.35,"age_days":31,"expected_fill_days":15,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-09-26T05:45:00Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":true},"html_url":"https://alion.io/job/bstock-account-manager","json_url":"https://alion.io/job/bstock-account-manager.json","meta":{"generated_at":"2026-09-27T02:20:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2097,"day_limit":5000,"remaining_today":2903,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}