{"id":2555478,"url":"https://alion.io/job/bswift-svp-channel-partner","title":"SVP, Channel Partner","company":{"id":8031,"name":"bswift","domain":"bswift.com","url":"https://alion.io/company/bswift","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"CT","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":193000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-14T17:19:49Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T04:33:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Want to be a bswifter? \nAt bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. \n We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! \nABOUT US\nbswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients.\nWHAT YOU’LL DO\nThe Channel Operations leader is responsible for driving Channel Partner engagement, retention, product activation, operational excellence, and team performance. This role oversees budget planning, staffing strategy, client success initiatives, operational processes, collaboration with the sales team to drive new logos and cross-sell, and cross-functional collaboration to ensure Channel Partners maximize value from the bswift platform while achieving organizational growth objectives.\nWHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)\nReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\nPlan for and manage all budget and staffing needs in support of ongoing Channel Operations, seasonal demands, project-based initiatives, and non-recurring revenue opportunities.\nEffectively lead and develop CP Leadership to support team member skill development, professional growth, career advancement, and retraining initiatives.\nManage and coach people managers and account leads to achieve and exceed performance objectives, while overseeing staffing needs, pricing, contracts, margins, and client relationships.\nServe as a strong Channel Partner advocate by engaging directly with Channel Partners and developing strategies that improve partner success, efficiency, and adoption of the bswift platform.\nDrive Channel Partner engagement, satisfaction, and retention by ensuring operational excellence, service quality, and support effectiveness.\nDefine and steward the Channel Partner journey, partnering with Product and Marketing teams to develop and deploy strategies that demonstrate product value, new functionality, and innovative use cases.\nRepresent the voice of the Channel Partner and influence internal stakeholders by promoting a customer-centric culture throughout the organization.\nTrack and prioritize industry trends, including training and certification requirements, career development programs, turnover patterns, and technology adoption opportunities.\nEstablish and monitor success metrics to measure progress against business goals, including collaboration with Product and Finance teams to assess relationships between product adoption and revenue retention or expansion.\nPartner closely with Channel Partner Sales, Client Services, and Product teams to optimize and standardize cross-functional processes that improve the customer experience and support retention goals. Directly work with Channel Partner Sales to drive new logos and cross-sell opportunities.\nUtilize Salesforce to manage team operations and client relationships, promoting adoption and leveraging system capabilities to support Channel Partner growth and development.\nDrive operational excellence through the strategic adoption of AI, automation, and technology-enabled transformation.\nParticipate in special projects and perform additional duties as assigned to support client, departmental, and organizational success.\nWHAT YOU NEED TO SUCCEED (Required Education and Experience)\nBachelor's degree in Computer Science, Engineering, Healthcare Administration, or a related field, or equivalent combination of education and relevant work experience.\nDeep knowledge and understanding of Benefits Administration.\nHighly collaborative, creative, customer-centric mindset with strong analytical capabilities and adaptability in a dynamic environment.\nProven ability to thrive in a fast-paced, high-pressure, entrepreneurial environment.\nDemonstrated success building trusted relationships with partner organizations that drive loyalty, operational excellence, and long-term engagement.\nStrong executive presence with the ability to effectively engage and influence clients and senior stakeholders.\nExcellent critical thinking, prioritization, and problem-solving skills with a strong sense of urgency.\nExceptional verbal and written communication, presentation, and negotiation skills.\nStrong attention to detail, dependability, accountability, and follow-through.\nFamiliarity with applicable industry standards and regulations, with sound judgment regarding when legal, compliance, privacy, or security review is required.\nEmpathy, humility, active listening skills, and a commitment to continuous learning and improvement.\nNICE TO HAVE (Preferred Education and Experience)\nMaster's degree.\nPrevious bswift experience.\nSaaS product support experience.\nStrong understanding of broker and payroll ecosystems.\nOTHER DUTIES\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\nWhy Join bswift?\nAt bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.\nBenefits of Working at bswift:\nComprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.\nCompetitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.\nRemote first, Office friendly environment! No time to commute? No problem!\nRetirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.\nProfessional Development: Opportunities for career growth, including training and access to resources to support your career progression.\nSupportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.\nEmployee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.\nMake an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.\nSpecific benefit offerings vary by position and may be subject to change.\nStandard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description. \nIn the spirit of pay transparency, we are excited to share the base salary range for this position is $XX.00-$XX.00, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!\nAt bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right. \n bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. \nIf you have what it takes to join our award-winning culture, we’d love to hear from you!","description_format":"text","description_chars":9326,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Professional development","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","HR & Recruiting AI","Health Insurance & Benefits","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-14T19:05:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:1","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/bswift-svp-channel-partner","json_url":"https://alion.io/job/bswift-svp-channel-partner.json","meta":{"generated_at":"2026-10-16T06:15:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3790,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8031},"rest":"https://alion.io/mcp/rest/get_company?id=8031"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbswift-svp-channel-partner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbswift-svp-channel-partner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbswift-svp-channel-partner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bswift-svp-channel-partner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbswift-svp-channel-partner"}]}