{"id":3650049,"url":"https://alion.io/job/bt-group-global-voice-data-analyst","title":"Global Voice Data Analyst","company":{"id":51586,"name":"BT Group","domain":"bt.com","url":"https://alion.io/company/bt-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0.125,"repost_share":0.125,"time_to_fill_p50_days":10,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Debrecen, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"QlikSense","optional":false},{"name":"SQL","optional":false},{"name":"Power BI","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-11-02T23:51:50Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T00:46:29Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About BT\nBT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.\nBT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.\nHaving come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.\nWe have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.\nAbout the role\nSpecific Business Area\nThe Global Voice team is responsible for managing and optimising BT's international voice business. Reporting and analytics play a critical role in understanding performance, identifying opportunities, supporting commercial decisions and enabling continuous improvement across products and services.\nImpact of the Role\nAs a Data Analyst, you will own and develop reporting and insight capabilities that help stakeholders make informed business decisions. Your analysis will support product strategy, commercial performance, customer understanding and operational effectiveness.\nLink to Strategy\nThis role supports BT's focus on becoming a more data-driven organisation by delivering actionable insights, enabling better decision-making and exploring how AI-enabled analytics can create additional business value.\nWhat you will be doing (Role Accountabilities)\nOwn and maintain the Global Voice reporting environment within Qlik.\nDesign, develop and enhance dashboards, reports and data visualisations.\nWork with Product, Sales, Commercial and Operations teams to understand reporting requirements.\nTranslate business needs into effective reporting and analytical solutions.\nAnalyse data to identify trends, opportunities, risks and market developments.\nDeliver regular and ad hoc reporting to support strategic and operational decisions.\nEnsure reporting accuracy, consistency and high standards of data quality.\nSupport the adoption of self-service reporting and data-driven decision-making.\nTransform complex datasets into clear and actionable business insights.\nExplore how AI capabilities can improve reporting, forecasting, insight generation and operational efficiency.\nIdentify opportunities to enhance reporting processes through automation and innovation.\nWhat you’ll need to succeed (Skills & Experience)\nEssential\nExperience developing and maintaining dashboards using Qlik Sense.\nStrong analytical and problem-solving skills.\nExperience working with large datasets and reporting solutions.\nGood knowledge of SQL and data modelling.\nAbility to gather, interpret and translate business requirements into reporting solutions.\nStrong stakeholder management and communication skills.\nExcellent attention to detail and commitment to data quality.\nAdvanced Microsoft Excel skills.\nFluent written and spoken English.\nDesirable\nExperience within telecommunications, networking or voice services.\nUnderstanding of product performance and commercial reporting.\nKnowledge of data visualisation best practices.\nExperience with Power BI, Tableau or other business intelligence platforms.\nAwareness of AI technologies and their use within reporting and analytics.\nExperience using data to support forecasting, market analysis and business planning.\nBT Group’s Behaviours\nCustomer First Prioritize customer needs in every decision and action.\nChallengers Challenge the status quo and bring innovative ideas to life.\nCommitted Own outcomes and deliver with integrity.\nClear Communicate openly and simply, ensuring alignment.\nConnected Collaborate across teams to achieve shared goals.\nJoin us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear - return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.\nWe are fundamentally reshaping the business - simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.\nWith execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate - creating a business that is simpler, faster, more innovative and easier to do business with.\nIf you want to be part of the team shaping the turnaround of a multi-billion-pound business - and building a stronger, more competitive BT for the future - this is your moment.","description_format":"text","description_chars":5798,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-11-02T23:51:50Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.887,"p_room":1,"age_days":2,"expected_fill_days":10,"reasons":["conf:5","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/bt-group-global-voice-data-analyst","json_url":"https://alion.io/job/bt-group-global-voice-data-analyst.json","meta":{"generated_at":"2026-11-05T17:41:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23035,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51586},"rest":"https://alion.io/mcp/rest/get_company?id=51586"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbt-group-global-voice-data-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbt-group-global-voice-data-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbt-group-global-voice-data-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bt-group-global-voice-data-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbt-group-global-voice-data-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3650049}},{"tool":"search_jobs","arguments":{"company":"bt.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3650049},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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