{"id":2136371,"url":"https://alion.io/job/bt-group-network-engineering-professional","title":"Network Engineering Professional","company":{"id":51586,"name":"BT Group","domain":"bt.com","url":"https://alion.io/company/bt-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"MPLS","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-11T00:43:55Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"About BT\nBT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.\nBT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.\nHaving come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.\nWe have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.\n\nAbout the role\n\nThe Network Engineering Professional plays a pivotal role in the s upport and management of fixed connectivity and voice platforms across our core international estate. This includes Global Fabric, Global Voice, MPLS, Internet, transmission and voice networks that serve our BT International customers around the world. The role will require you to be part of an 24 x 7 operations teams to support and manager our core platforms, ensuring we are putting our BTI international customers at the front of everything we do.\n\nWhat you will be doing (Role Accountabilities)\n\nBe a crucial part of operating and maintaining BT International’s platform.\nSupport BT International's newest Global Fabric platform product.\nDiagnose and troubleshoot faults, using NMS, Command line investigation, event logs, dashboards, and runbooks.\nSupport our service facing units and customers and as required participate in real time triage with customers or stakeholders\nHandle technically complex service-related issues received through ticketing tools, emails and occasionally calls.\nHandle technically complex received through ticketing tools, emails and occasionally calls.\nOwn customer incidents end-to-end using ITSM tools, ensuring accurate updates and SLA adherence.\nBe responsible for cooperating with internal and external stakeholders and making sure you leave a lasting good impression.\nHave the opportunity to learn from senior colleagues from wide array of areas.\n\nWhat you’ll need to succeed (Skills & Experience)\n\nStrong Operational leadership and decision-making in high-pressure environments\nStrong understanding of global platforms (Optical, IP, Voice) and their operational management\nExcellent communication skills with senior stakeholders and customers\nAbility to prioritise and manage competing operational demands\nProven problem-solving and analytical capability\nDemonstratable experience in an IP and or Optical transport network management background OR experience and understanding in protocols such as SIP, SDP, RTP and SBC technology.\nRibbon/Audiocodes or Perimeta experience - Desirable\nResilient and adaptable in a fast-paced environment\nCollaborative approach across global teams and suppliers\nStrong customer focus and service ownership\n\nBT Group’s Behaviours\nCustomer First - Prioritize customer needs in every decision and action.\nChallengers - Challenge the status quo and bring innovative ideas to life.\nCommitted - Own outcomes and deliver with integrity.\nClear - Communicate openly and simply, ensuring alignment.\nConnected - Collaborate across teams to achieve shared goals.\n“We believe in open conversations. If selected, salary details will be shared with you ahead of your interview, so you have clarity from the start.”\nAt BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.","description_format":"text","description_chars":5022,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-09T01:48:10Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.656,"p_room":0.578,"age_days":15,"expected_fill_days":14,"reasons":["conf:7","velocity","win:tail"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/bt-group-network-engineering-professional","json_url":"https://alion.io/job/bt-group-network-engineering-professional.json","meta":{"generated_at":"2026-10-11T02:06:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3207,"day_limit":5000,"remaining_today":1793,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51586},"rest":"https://alion.io/mcp/rest/get_company?id=51586"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbt-group-network-engineering-professional"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbt-group-network-engineering-professional"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbt-group-network-engineering-professional"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bt-group-network-engineering-professional\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbt-group-network-engineering-professional"}]}