{"id":1191309,"url":"https://alion.io/job/btisolutions-logistics-operator-control-tower-sr-staff","title":"Logistics Operator (Control Tower) Sr.staff","company":{"id":2681149,"name":"BTI Solutions","domain":"btisolutions.com","url":"https://alion.io/company/btisolutions-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Ana, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29,"max":32,"currency":"USD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-09-27T02:23:21Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Logistics Operator (Control Tower) Sr.staffJob Description\nResponsibilities\nManage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation.\nMonitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues.\nDevelop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters.\nAnalyze transportation data to identify trends, operational risks, service failures, and cost-saving opportunities.\nManage relationships with ocean carriers, trucking companies, rail providers, warehouses, terminals, and other logistics partners to improve operational performance and customer satisfaction.\nReview carrier performance and conduct regular business reviews to drive continuous service improvements.\nLead transportation optimization initiatives, process improvements, automation projects, and operational standardization.\nSupport transportation contract reviews, service agreements, and implementation of new logistics programs.\nCoordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution.\nLead and develop team members while promoting accountability, collaboration, and customer-focused service.\nSupport day-to-day operations as needed and lead by example with a hands-on approach.\nPerform other job-related duties and special projects as assigned.\nRequirements / Qualifications\nBachelor's Degree required.\nBilingual in Korean and English required.\n8+ years of transportation, logistics, freight forwarding, or supply chain related experience.\nStrong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation.\nStrong understanding of international transportation, ocean shipping, freight forwarding, and North American transportation networks.\nExperience managing transportation vendors, carrier performance, and customer relationships.\nAdvanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint.\nExcellent analytical, organizational, problem-solving, and project management skills.\nAbility to prioritize multiple projects and consistently meet deadlines in a fast-paced environment.\nStrong presentation, communication, and interpersonal skills with the ability to work effectively across cross-functional teams.\nExperience leading, coaching, and developing team members with effective leadership.\nExperience with TMS, WMS, ERP, or logistics visibility platforms preferred.\nSelf-motivated, reliable, and committed to delivering high-quality work on time.\nHands-on leader who is willing to support the team with both operational tasks and strategic projects.\nAbility to travel up to 20% within the U.S.\nCompensation: $29/hr - $32/hr (Negotiable)\nBenefits: Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.\n-Why work at BTI?\nWe’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.\nWe comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.","description_format":"text","description_chars":4112,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Korean","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics"],"lifecycle":[{"event":"open","at":"2026-09-24T16:52:45Z"}],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.502,"p_room":0.9,"age_days":15,"expected_fill_days":40,"reasons":["conf:2","agency","velocity","win:mid"],"computed_at":"2026-09-26T05:45:00Z"},"pay":{"stated_usd_annual":64000,"is_top_pay":false},"html_url":"https://alion.io/job/btisolutions-logistics-operator-control-tower-sr-staff","json_url":"https://alion.io/job/btisolutions-logistics-operator-control-tower-sr-staff.json","meta":{"generated_at":"2026-09-27T03:56:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3649,"day_limit":5000,"remaining_today":1351,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}