{"id":1191256,"url":"https://alion.io/job/btisolutions-mid-solution-business-analyst","title":"Mid. Solution Business Analyst","company":{"id":2681149,"name":"btisolutions","domain":"btisolutions.com","url":"https://alion.io/company/btisolutions-2","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plano, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":59000,"max":87000,"currency":"USD","period":"year","gross":null,"usd_annual":87000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T16:52:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Mid. Solution Business AnalystPosition Summary:\nWE are seeking an experienced Solution Business Analyst to lead operational excellence and business growth for CR2 (Common Resource Registry) and MMS (Managed Mobility Service). This role focuses on service operation, billing management, business feasibility analysis, and proposal development to support expansion of enterprise mobility and workspace management solutions. The ideal candidate has strong ownership, analytical capability, and the ability to translate operational insights into business opportunities.\nResponsibilities:\nLead daily operation and business support for CR2 and MMS, ensuring stable, efficient, and scalable service delivery\nManage billing operations, including monthly usage validation, invoice review, reconciliation, and reporting\nDevelop business proposals for new opportunities related to mobility, workspace management, and enterprise IT services\nConduct business feasibility reviews, including cost modeling, ROI analysis, and operational impact assessment\nCollaborate with engineering, system operation, and product teams to enhance service performance and customer satisfaction\nAnalyze customer requirements and market trends to identify new service opportunities and feature enhancements\nSupport cross-functional initiatives with sales, marketing, and customer success teams to drive solution adoption\nPrepare and maintain business documentation, including proposals, operational SOPs, billing guides, and executive reports\nMonitor competitive landscape and contribute to strategic positioning of CR2/MMS within enterprise IT service offerings\nCoordinate internal stakeholders to ensure alignment across service operation, finance, and business development\nRequirements/Qualifications:\nBachelor’s degree preferred, or equivalent relevant work experience\n4-6+ years of experience in solution business operations, IT service management, enterprise SaaS support, or related fields\nExperience with billing operations, financial reconciliation, or service usage validation\nStrong understanding of enterprise IT services, asset/resource management, or mobility solutions\nExperience in business proposal creation, business case development, or service expansion planning\nProficiency with Microsoft Office applications (Excel, Word, PowerPoint)\nStrong analytical, communication, and cross-functional coordination skills\nAbility to manage multiple projects with ownership and accountability\nBilingual preferred (English and Korean) due to cross-border collaboration with HQ and global teams\nPay Range: $59,000 to $87,000 per year\nBenefits: Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.\nWhy work at BTI?\nWe’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.\nWe comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.","description_format":"text","description_chars":3777,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Project Management"],"lifecycle":[{"event":"open","at":"2026-09-24T16:52:45Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:2","win:early"],"computed_at":"2026-09-24T19:19:17Z"},"pay":{"stated_usd_annual":87000,"is_top_pay":false},"html_url":"https://alion.io/job/btisolutions-mid-solution-business-analyst","json_url":"https://alion.io/job/btisolutions-mid-solution-business-analyst.json","meta":{"generated_at":"2026-09-24T19:19:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}