{"id":846291,"url":"https://alion.io/job/bubbleskincare-community-manager","title":"Community Manager","company":{"id":669826,"name":"Bubble Skincare","domain":"bubbleskincare.com","url":"https://alion.io/company/bubbleskincare","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":false},{"name":"Instagram","optional":false}],"status":"live","first_seen_at":"2026-07-28T15:13:53Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-11T12:04:50Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":105},"description":"Community Manager\nLocation: New York, NY (Hybrid, 4x Week In-Office)\nReporting to: Senior Director of Consumer Engagement & Advocacy\nDepartment: Community (Marketing) \nCompensation: $80,000 - $105,000 annually\nType: Full-Time, Salaried\nAbout the Role\nBubble is seeking a highly organized, creative, and relationship-driven Community Manager to join our growing Community team and help bring our community ecosystem to life. This role will support and manage programs across our ambassadors, college representatives, Insiders, parents, and broader community of brand loyalists.\nThe Community Manager will play a hands-on role in building meaningful relationships, driving engagement, coordinating events and activations, and creating memorable experiences that turn community members into lifelong Bubble advocates.\nThis is a highly collaborative and execution-focused role, working closely with Community leadership and cross-functional partners across Influencer, Social, Creative, PR, Brand, and Commercial. The ideal candidate is equally comfortable jumping into the details of an event or community activation as they are developing a new engagement idea or identifying ways to make our programs stronger.\nThis is not a Social Media-focused role. The focus is on building and nurturing Bubble's community, managing ambassador and campus programs, executing community-led events and activations, and creating meaningful experiences that strengthen brand loyalty.\nKey Responsibilities\nCommunity Strategy & Engagement\nManage day-to-day engagement and moderation across Bubble’s Insider and ambassador communities, ensuring members feel heard, valued, and connected to the brand.\nDevelop and execute recurring community engagement initiatives, including weekly challenges, discussions, Q&As, product education, brand updates, and other programming.\nPlan and facilitate weekly community discussions and monthly virtual events designed to foster meaningful dialogue and strengthen community connection.\nLead personalized outreach, surprise & delight initiatives, and other community touchpoints that drive engagement and retention.\nIdentify opportunities to improve the community experience and introduce new ideas, programs, and approaches to test and learn.\nEmbody Bubble’s brand voice and values across all community interactions.\nAmbassador & Community Programs\nSupport the ongoing growth and development of Bubble’s ambassador ecosystem, including segmentation, engagement, communications, and relationship management.\nManage ambassador communications and programming around key brand moments, product launches, campaigns, and community initiatives.\nSupport the development and execution of Bubble’s Parent Ambassador program, including recruitment, focus groups, communications, and engagement strategy.\nReview and evaluate UGC submissions against established guidelines and criteria, approving or denying content as appropriate.\nPartner with Influencer and Social teams to identify standout community members and creators for potential partnerships and elevated brand opportunities.\nManage community product gifting and gratis requests, including submitting, tracking, and confirming inventory and product receipt.\nCollege & Campus Community\nSupport the development and execution of Bubble’s campus ambassador programming across priority schools.\nBuild strong relationships with student representatives, organizations, and campus communities to help Bubble remain culturally relevant and connected on college campuses.\nCoordinate campus programming, communications, events, and activations in partnership with internal teams.\nSupport campus ambassador communications, playbooks, challenges, and engagement initiatives.\nEvents & Community Activations\nCoordinate and execute IRL community events, pop-ups, campus activations, and other community-led experiences from planning through completion.\nManage event logistics including RSVPs, email confirmations, supplies, custom items, Bubble products, merchandise, shipping, and on-site needs.\nPlan and execute virtual community events and experiences.\nEnsure all community activations are organized, on-brand, and deliver a memorable experience for participants.\nPartner with cross-functional teams and external vendors as needed to bring community programming to life.\nCross-Functional Collaboration & Campaign Execution\nCollaborate closely with Influencer, Social, Creative, PR, Brand, and Commercial teams to integrate community into broader marketing initiatives.\nLead community-related brief management, tracking the progress and status of social, digital, creative, and campaign assets.\nDevelop clear and compelling briefs and communications for ambassadors and community members that encourage authentic, on-brand participation.\nHelp bring community voices and insights into product launches, campaigns, experiential moments, and brand storytelling.\nCommunity Channels & Communication\nManage Bubble Insider community experience channels, ensuring member questions and inquiries are addressed in a timely and thoughtful manner.\nSupport management of Bubble’s Insider Instagram community, including responding to tags and DMs and engaging with relevant community content.\nMonitor community conversations and surface trends, feedback, challenges, and opportunities to Community leadership.\nMaintain a consistent, authentic, and engaging Bubble voice across all community communications.\nReporting & Operations\nMaintain accurate tracking across community programs, events, ambassador engagement, product gifting, and other initiatives.\nSupport weekly and monthly reporting across community programs, tracking KPIs such as engagement, participation, content volume, and sentiment.\nUse community insights and performance data to inform future programming and optimize initiatives.\nEnsure community tools, trackers, processes, and systems remain organized and efficient.\nManage multiple projects and deadlines simultaneously while maintaining a high level of attention to detail.\nWho You Are\n 5-7 years of experience in community, influencer, experiential, brand, social, or related marketing roles, ideally within beauty, skincare, fashion, retail, or consumer brands.\nExperience working in a community-oriented role, preferably within a fast-paced or startup environment.\nStrong understanding of Gen Z culture, consumer behavior, and the evolving beauty and social landscape.\nExceptional written and verbal communication skills with the ability to create engaging, on-brand copy.\nHighly organized and detail-oriented, with the ability to manage multiple programs, projects, and deadlines simultaneously.\nA natural relationship-builder who genuinely enjoys connecting with people and creating meaningful brand experiences.\nComfortable balancing strategic thinking with hands-on execution and getting into the details when needed.\nA self-starter who takes initiative, identifies opportunities, and proactively solves problems.\nSolution-oriented and resourceful, with the ability to think creatively when faced with challenges.\nCollaborative and comfortable working cross-functionally with a variety of teams and stakeholders.\nComfortable working occasional evenings and weekends to support community events and programming.\nPassionate about building community and turning customers into enthusiastic, long-term brand advocates.\nExperience with Figma or other design tools is a plus.","description_format":"text","description_chars":7432,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Skincare"],"lifecycle":[{"event":"open","at":"2026-09-13T00:51:42Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long 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