{"id":3076566,"url":"https://alion.io/job/buchanan-hauling-customer-service-representative","title":"Customer Service Representative","company":{"id":2380255,"name":"Buchanan Hauling","domain":"buchananhauling.com","url":"https://alion.io/company/buchananhauling","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Wayne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1280},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T10:57:29Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T03:49:00Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Customer Service Representative - Fort Wayne, IN\nAt Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.\nAt Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you’re looking for a great career with a dynamic company, join us at Buchanan.\nPay, Benefits, And More.\nWe are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more. \nWhat You’ll Do On a Typical Day\nProvide order entry support to assigned account managers.\nEnsure that all required information is entered in the order entry screen.\nAudit shipments, as directed, for accuracy.\nCommunicate with customers as needed to obtain information.\nAssist in scheduling appointments, as needed.\nQualifications:\nStrong attention to detail required.\nStrong customer service skills preferred.\nMinimum of 2 years’ work experience preferred.\nHigh school degree or higher preferred.\nBe part of something big.","description_format":"text","description_chars":1472,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Road Transport"],"lifecycle":[{"event":"open","at":"2026-10-22T10:57:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/buchanan-hauling-customer-service-representative","json_url":"https://alion.io/job/buchanan-hauling-customer-service-representative.json","meta":{"generated_at":"2026-10-27T07:40:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8248,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2380255},"rest":"https://alion.io/mcp/rest/get_company?id=2380255"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbuchanan-hauling-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbuchanan-hauling-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbuchanan-hauling-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/buchanan-hauling-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbuchanan-hauling-customer-service-representative"}]}