{"id":1938552,"url":"https://alion.io/job/bucks-county-community-college-specialized-support-testing-center","title":"Specialized Support, Testing Center","company":{"id":1857713,"name":"Bucks County Community College","domain":"bucks.edu","url":"https://alion.io/company/bucks-edu","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":68,"open_postings":58,"ghost_share":0.534,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Newtown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-02T23:05:05Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":28},"description":"It’s great to work at a place where people are truly committed to serving our students! We’re committed to bringing passion and energy to our College.\nVisit our Life Page onLinkedInto explore our dynamic campus culture, hear from current employees, and discover what makes Bucks County Community College a great place to work!\nThis position serves as the Lead Proctor and a central facilitator of a positive, student-centered experience within the Testing Center. The role is responsible for coordinating secure and efficient testing operations, including training test proctors, administering exams, managing test materials, and resolving technical and procedural issues.\nIn addition to operational responsibilities, the position plays a key role in guiding students through the placement process by providing clear communication about testing procedures, helping students understand their placement results, and connecting them to appropriate next steps and support services.\nThe role prioritizes proactive outreach, accessibility, and equitable testing practices, including coordination of accommodations in collaboration with the Accessibility Office. The individual also supports data collection, resolves processing discrepancies, and serves as a knowledgeable resource for students, advisors, faculty, staff, and high school partners.\nThrough these responsibilities, the position contributes to the College’s multi-measures, holistic placement approach; ongoing efforts to improve student onboarding, progression, and overall success; and supports students throughout the entire student life cycle.\nMAJOR JOB DUTIES\nFacilitate a positive, student-centered testing and placement experience by guiding students through placement testing processes, clearly communicating procedures and results, and connecting students to appropriate next steps and support services. Provide proactive outreach and ensure equitable access, including coordination of accommodations with the Accessibility Office.\n\nAdminister placement tests, Bucks course exams, and external exams in accordance with established guidelines and standards, ensuring a secure, efficient, and supportive testing environment for all students.\n\nAdminister placement tests, Bucks course exams, and external exams in accordance with established guidelines and standards, ensuring a secure, efficient, and supportive testing environment for all students.\n\nAdminister high-stakes standardized exams (e.g., CLEP, Kryterion, Pearson Vue), including maintaining required certifications and ensuring compliance with vendor-specific protocols.\n\nManage secure test materials including receipt, storage, distribution, and return, ensuring full compliance with institutional and external policies and maintaining testing integrity.\n\nTroubleshoot and resolve technical and procedural testing issues for students, faculty, and external vendors, serving as a primary point of contact during testing operations, including after-hours support when needed.\n\nCommunicate and collaborate with students, faculty, staff, and external partners to address inquiries, resolve issues, and support a seamless testing and placement experience.\n\nSECONDARY JOB DUTIES\nDevelop and maintain Testing Center procedures, proctor training materials, and student-facing resources to ensure clear, consistent, and accessible communication about testing and placement processes.\n\nMaintain accurate and secure testing records, including both physical and digital test materials, ensuring compliance with institutional standards and supporting a reliable student experience.\n\nSupport placement data entry and verification in student information systems to ensure timely and accurate communication of placement results and next steps for students.\n\nTrack and coordinate the distribution and return of exams sent to and from external colleges and organizations, ensuring timely processing and communication.\n\nOperate and monitor testing environments and equipment (including audio/visual systems) to maintain a secure, accessible, and distraction-reduced testing experience.\n\nMINIMUM QUALIFICATIONS\nAssociate degree required; Bachelor’s degree preferred.\n\n1-3 years of job-related experience\n\nAbility to travel to LBC, UBC, and Bucks County high schools in the performance of assigned responsibilities.\n\nAbility to work one evening a week or as needed.\n\nAbility and willingness to learn new skills and numerous test-delivery systems.\n\nProficiency with computers, including, but not limited to, the abilities to quickly learn new programs and to troubleshoot problems within web browsers and software.\n\nStrong organizational skills and detail-oriented work habits.\n\nStrong customer service skills.\n\nAbility to multi-task.\n\nAbility to function in a complex and frequently changing work environment.\n\nAbility to identify issues and solve routine problems utilizing creative problem-solving skills.\n\nAbility to communicate effectively, both orally and in writing, with a diverse student population, parents, and faculty and staff from Bucks and other institutions.\n\nAbility to maintain constant vigilance and detect any sign of scholastic dishonesty.\n\nAbility to work independently and prioritize tasks.\n\nAbility to work as a team member.\n\nAbility to teach and train departmental policies and procedures to new staff.\n\nAbility to understand and follow specific instructions, and to adhere to and enforce Testing Center guidelines, procedures, and standards.\n\nAbility to learn and enforce National College Testing Association (NCTA) standards for test security and delivery.\n\nAbility to learn and apply FERPA and ADA regulations.\n\nHOURLY RATE $23.0500 - $24.6635 (commensurate with experience)\nBENEFITS\nBucks County Community College offers an exceptional benefits package that includes medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, tuition waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus.\nBackground Checks/Clearances\nEmployment with the College will require successful completion of background check(s) in accordance with College's policies.\nAPPLICATION\nApply online at: https://bucks.wd1.myworkdayjobs.com/BCCC\nApplications must consist of a letter of application addressing this specific position and the candidate’s interest and qualifications for coming to Bucks County Community College, resume/CV, and a list of five professional references. References will not be contacted without prior permission. Finalists may be asked to provide additional materials.\nDEADLINE\nApplications will be accepted until the position is filled.\nWe are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.\nPlease Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship. Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.","description_format":"text","description_chars":7561,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","E-learning","Continuing Education"],"lifecycle":[{"event":"open","at":"2026-10-06T01:05:10Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.529,"p_room":0.55,"age_days":28,"expected_fill_days":25,"reasons":["conf:2","stale_co","win:tail","comp:junior"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/bucks-county-community-college-specialized-support-testing-center","json_url":"https://alion.io/job/bucks-county-community-college-specialized-support-testing-center.json","meta":{"generated_at":"2026-11-03T02:38:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3477,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1857713},"rest":"https://alion.io/mcp/rest/get_company?id=1857713"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbucks-county-community-college-specialized-support-testing-center"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbucks-county-community-college-specialized-support-testing-center"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbucks-county-community-college-specialized-support-testing-center"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bucks-county-community-college-specialized-support-testing-center\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbucks-county-community-college-specialized-support-testing-center"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1938552}},{"tool":"search_jobs","arguments":{"company":"bucks.edu","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1938552},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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