{"id":2443717,"url":"https://alion.io/job/buffaloex-it-manager","title":"IT Manager","company":{"id":3083689,"name":"buffaloex","domain":"buffaloex.co.za","url":"https://alion.io/company/buffaloex","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Careers Interface","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":50000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false}],"status":"live","first_seen_at":"2026-10-13T12:53:04Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T00:44:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Introduction\nThe IT Manager is responsible for overseeing the company's technology infrastructure, systems, cybersecurity, and IT operations. The role ensures the availability, security, and efficiency of IT services while supporting business growth through strategic technology initiatives. The IT Manager leads the IT team, manages IT projects, maintains business continuity, and ensures that all technology solutions align with the organization's operational objectives.\nJob description\nIT Strategy & Leadership\nDevelop and implement the company's IT strategy in line with business objectives.\nManage and mentor the IT team, ensuring high performance and continuous development.\nDevelop and maintain IT policies, procedures, and standards.\nPrepare and manage the annual IT budget.\nEvaluate and recommend new technologies to improve business efficiency.\nIT Infrastructure Management\nManage and maintain servers, networks, storage, and cloud infrastructure. \nEnsure high system availability and business continuity. \nOversee installation, maintenance, and upgrades of hardware and software. \nManage internet connectivity, firewalls, VPNs, and network security. \nEnsure optimal performance of all IT infrastructure.\nCybersecurity & Risk Management\nDevelop and implement cybersecurity strategies. \nMonitor and respond to security threats and vulnerabilities. \nEnsure endpoint protection and antivirus management. \nManage backup solutions and disaster recovery planning. \nConduct regular security audits and risk assessments. \nEnsure compliance with data protection legislation and company security policies.\nSystems Administration\nManage Microsoft 365, Active Directory, Azure, and other enterprise platforms.\nEnsure software licensing compliance. \nManage user access controls and permissions. \nSupport digital transformation initiatives.\nIT Service Management\nEnsure efficient IT helpdesk operations. \nMonitor service levels and IT performance metrics. \nResolve complex technical issues escalated by the IT team. \nDevelop Service Level Agreements (SLAs) and monitor performance. \nEnsure excellent internal customer service.\nProject Management\nLead IT implementation and infrastructure projects.\nCoordinate system upgrades and migrations. \nManage relationships with external vendors and service providers. \nEnsure projects are delivered on time and within budget.\nVendor & Contract Management\nManage IT suppliers and service providers.\nNegotiate contracts and software licensing agreements.\nMonitor vendor performance against agreed service levels.\nEvaluate new technology partners and solutions.\nCompliance and Governance\nEnsure compliance with POPIA, software licensing requirements, and internal IT governance policies. \nMaintain IT documentation and asset registers. \nSupport internal and external audits. \nDevelop and maintain business continuity and disaster recovery 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