{"id":1208786,"url":"https://alion.io/job/buildops-staff-software-engineer-quality-reliability-platform-2","title":"Staff Software Engineer, Quality & Reliability Platform","company":{"id":179365,"name":"BuildOps","domain":"buildops.com","url":"https://alion.io/company/buildops","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":12,"ghost_share":0,"stale_share":0.417,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":197000,"max":262000,"currency":"USD","period":"year","gross":null,"usd_annual":262000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Java","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-09-24T23:24:43Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-26T03:16:56Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"BuildOps is looking for a Staff Software Engineer to set and drive our company-wide technical strategy for building, shipping, and operating reliable software.\nThis is a high-impact, cross-functional role for an engineer who sees quality and reliability as properties of the entire system-not as a final testing phase or the responsibility of a separate team. You will work across engineering, product, infrastructure, and customer-facing organizations to identify systemic risks, establish architectural standards, and create platform capabilities that make safe, dependable delivery the default.\nYou will influence how teams design systems, validate changes, observe production behavior, manage risk, and learn from failures. Your work will span architecture, developer tooling, release safety, observability, resilience, testability, and engineering practices. The specific solutions will evolve as you identify the highest-leverage opportunities.\nProduct engineering teams at BuildOps own the quality and testing of their features. Your role is not to test their work for them. You will establish the technical direction, paved roads, systems, and standards that enable every team to deliver reliable software with greater confidence and speed.\nWhat You Will Do\nDefine and drive BuildOps' technical strategy for engineering quality, production reliability, and safe software delivery.\nIdentify systemic sources of customer-impacting failures and lead cross-team initiatives that address root causes rather than individual symptoms.\nEstablish architectural principles, engineering standards, and paved roads that make reliable system design and safe delivery easier by default.\nPartner with engineering teams during system and product design to improve resilience, operability, testability, and failure isolation before implementation begins.\nBuild or guide the development of shared platform capabilities for release safety, automated validation, production feedback, test data, environment management, and developer self-service.\nAdvance BuildOps' observability strategy so teams can understand system behavior, detect regressions quickly, diagnose failures, and make informed reliability investments.\nImprove how we validate interactions across services, data boundaries, financial workflows, and other business-critical systems.\nDefine meaningful measures of quality and reliability, then use them to identify priorities and demonstrate improvements in customer and engineering outcomes.\nLead technical programs that span multiple teams and organizations, aligning stakeholders and driving decisions without relying on direct authority.\nMentor engineers and technical leaders, raising the organization's ability to reason about risk, reliability, and quality throughout the software lifecycle.\nEvaluate BuildOps' existing practices and technology objectively, evolving or replacing them when they no longer meet our needs.\nWhat Success Looks Like\nSuccess in this role is measured by durable improvements in outcomes, not by the number of alerts, dashboards, tests, or frameworks created. Examples include:\nFewer customer-impacting defects and recurring classes of production failures.\nGreater release confidence and a lower change-failure rate.\nFaster detection, diagnosis, and recovery when failures occur.\nShorter, more reliable feedback loops for engineers making changes.\nClearer ownership and better visibility into the health of critical systems and workflows.\nIncreased engineering velocity without sacrificing safety or reliability.\nBroad adoption of shared practices and platform capabilities without creating a centralized quality bottleneck.\nWhat We Look For\nSignificant software engineering experience, including operating at Staff or equivalent scope on ambiguous, cross-cutting technical problems.\nA track record of leading multi-team initiatives that improved production reliability, software delivery, platform capabilities, or engineering effectiveness.\nStrong systems thinking and the ability to connect architecture, data integrity, operational behavior, developer workflows, and customer impact.\nExperience designing and operating distributed systems in a cloud environment such as AWS.\nStrong software design and programming skills in TypeScript, Java, or another relevant language.\nExperience with several of the following: observability, resilience engineering, CI/CD, release safety, automated validation, developer platforms, testability, performance engineering, or incident learning.\nThe ability to define useful engineering measures while avoiding metrics that reward activity without improving outcomes.\nDemonstrated success influencing architecture and engineering practices across teams that do not report to you.\nStrong written and verbal communication, including the ability to explain technical risks, tradeoffs, and strategy to engineering, product, and business stakeholders.\nA practical approach that balances long-term direction with incremental improvements that deliver value quickly.\nWho You Are\nYou think in systems and look for leverage across organizational and technical boundaries.\nYou are energized by ambiguous problems whose solutions require architecture, implementation, influence, and organizational change.\nYou challenge assumptions and distinguish underlying causes from visible symptoms.\nYou enable teams rather than becoming a gatekeeper or permanent dependency.\nYou are comfortable moving between long-term technical strategy and hands-on implementation when necessary.\nYou build credibility through sound judgment, clear communication, and measurable results.\nYou care deeply about the experience of both our customers and the engineers building for them.\nCompensation:\n$197,000 - $262,000 base salary + annual bonus + meaningful equity\nWhat we offer:\nGenerous equity grant, become an owner in our company!\nA comprehensive benefits package\nFlexible PTO and hybrid work schedules\nOne-time work-from-home allowance\nHubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days\nCompany events and team-building activities, both in-person and virtual\nFast-paced, collaborative, and dynamic work environment\nOpportunities for growth and career advancement\nChance to work with cutting-edge technology and innovative solutions\nThe chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers\nWe welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.\nAbout BuildOps\nJoin BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!\nWe’re not just talking incremental improvements-we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.\nThis is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.\nAt BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you.\nBuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.\nBuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.\nBuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process. Verify all openings at https://buildops.com/careers. Report suspicious outreach to reportfraud.ftc.gov and . We review every report, but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.","description_format":"text","description_chars":9257,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Equity","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-learning","Virtual Events","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-25T02:03:00Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":67,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-09-25T05:45:01Z"},"pay":{"stated_usd_annual":262000,"is_top_pay":true},"html_url":"https://alion.io/job/buildops-staff-software-engineer-quality-reliability-platform-2","json_url":"https://alion.io/job/buildops-staff-software-engineer-quality-reliability-platform-2.json","meta":{"generated_at":"2026-09-26T03:54:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4244,"day_limit":5000,"remaining_today":756,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}