{"id":1460730,"url":"https://alion.io/job/bulwark-software-research-senior-support-engineer","title":"Senior Support Engineer","company":{"id":3800099,"name":"Bulwark Software Research","domain":"questhiring.com","url":"https://alion.io/company/bulwark-software-research","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":419},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":true},{"name":"Agile","optional":true},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"C#","optional":true},{"name":"Power Apps","optional":true},{"name":"SQL","optional":true},{"name":"SSIS","optional":true}],"status":"live","first_seen_at":"2026-09-29T11:14:22Z","employer_posted_date":null,"last_verified_at":"2026-09-29T11:14:22Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Job Title : CRM Senior Support Engineer\n\nJob Description :\n\nWe are looking for a CRM Support Engineer with strong experience in Microsoft Dynamics 365 CRM to manage platform support, troubleshoot issues, handle configurations, and improve CRM performance.\n\nResponsibilities :\n\n- Manage day-to-day operations and support of Microsoft Dynamics 365 CRM.\n\n- Provide technical support and troubleshoot CRM issues.\n\n- Handle CRM incidents, service requests, changes, and configurations.\n\n- Support data migration, cleansing, backups, and data quality.\n\n- Create and maintain CRM reports and dashboards.\n\n- Work with business teams to understand requirements and deliver CRM improvements.\n\n- Maintain CRM documentation, configurations, and processes.\n\n- Ensure CRM security, compliance, and data protection.\n\n- Identify opportunities for platform optimisation and enhancement.\n\n- Collaborate with IT, business teams, and other technology teams.\n\nRequirements :\n\n- 5+ years of experience with Dynamics 365 CRM.\n\n- Strong expertise in Dynamics 365 CRM configuration and development.\n\n- Good to have : Power Platform / Power Apps.\n\n- Proficiency in Power Apps Portals - essential.\n\n- Strong experience in .NET / C# and Web Services.\n\n- Experience with Azure Cloud Services.\n\n- Advanced SQL Server / Oracle / SQL.\n\n- Experience with Plugins, SSIS, Logic Apps, Web Apps, Function Apps.\n\n- Experience with MVC and multi-tier architecture.\n\n- Strong troubleshooting and production support experience.\n\nGood to Have :\n\n- Azure DevOps\n\n- Agile / Lean methodologies\n\n- NoSQL databases\n\n- Healthcare / Health Insurance domain experience.\n\n- Team mentoring and stakeholder management.\nSkills\nTechnical Support, CRM Support, MS Dynamics, MS Dynamics 365, CRM, Troubleshooting, .Net, Power Platform, Azure","description_format":"text","description_chars":1784,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T12:05:09Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["seen:1","agency","velocity","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/bulwark-software-research-senior-support-engineer","json_url":"https://alion.io/job/bulwark-software-research-senior-support-engineer.json","meta":{"generated_at":"2026-10-02T00:52:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":918,"day_limit":5000,"remaining_today":4082,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}