{"id":2012952,"url":"https://alion.io/job/bump-customer-success-manager","title":"Customer Success Manager","company":{"id":172677,"name":"Bump","domain":"bump-charge.com","url":"https://alion.io/company/bump-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1100,"max":1300,"currency":"EUR","period":"month","gross":null,"usd_annual":17556},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T08:29:11Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T18:59:01Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Rejoins Bump, une startup en pleine croissance spécialisée dans les solutions de recharge pour véhicules électriques. En tant que Customer Success Manager, tu seras responsable de l'accompagnement de nos clients B2B dans le déploiement et l'adoption de nos solutions. Tu travailleras en étroite collaboration avec les équipes Produit, Sales et Tech, et contribueras à l'amélioration continue de l'expérience client.\nMissions\nPiloter des projets clients, coordonner les différentes parties prenantes et garantir le respect des délais.\nConfigurer et déployer nos outils, paramétrer notre plateforme SaaS selon les besoins des clients.\nFormer et accompagner les utilisateurs, organiser et animer des sessions de formation, répondre aux questions des utilisateurs.\nProfil recherché\n* Étudiant·e en Bac+5, à la recherche d’un **stage de fin d’études*** Tu es curieux.se, organisé.e et à l’écoute\n* Tu as le **sens du relationnel** et tu aimes comprendre / résoudre les problèmes\n* Tu sais **prioriser** et tu n’as pas peur des deadlines\n* Tu es **débrouillard.e et autonome** : chez nous, tu as le droit de tester, d’apprendre, de te tromper\n* Bonus : tu t’intéresses à la tech, à l’énergie ou à la mobilité électrique (mais on t’apprend tout !)\n* Tu es disponible à partir de juillet ou septembre 2026 pour nous rejoindre !\n**Les plus** :\n* **Tickets restaurant** : 9€/jour (via carte Swile)\n* **Forfait Mobilité Durable** : 45,4/mois (via Swile) - parfait pour tes billets de train ou tes déplacements\n* **Congés** : 1 jour/mois\n* **Télétravail** : 1 jour/semaine avec un système flex\n* **Véhicules partagés** : pour tes déplacements pros & persos\n* **Team building** : 30€/mois par collaborateur pour des moments conviviaux avec l’équipe\n* **Abonnement Wellpass** : sport, bien-être et détente","description_format":"text","description_chars":1791,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EV Charging"],"lifecycle":[{"event":"open","at":"2026-10-07T13:06:29Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.703,"p_room":1,"age_days":11,"expected_fill_days":69,"reasons":["conf:0","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":17556,"is_top_pay":false},"html_url":"https://alion.io/job/bump-customer-success-manager","json_url":"https://alion.io/job/bump-customer-success-manager.json","meta":{"generated_at":"2026-10-13T01:17:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1894,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172677},"rest":"https://alion.io/mcp/rest/get_company?id=172677"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbump-customer-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbump-customer-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbump-customer-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bump-customer-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbump-customer-success-manager"}]}