{"id":2542308,"url":"https://alion.io/job/bunq-fraud-expert-partner-reports","title":"Fraud Expert - Partner Reports","company":{"id":54497,"name":"bunq","domain":"bunq.com","url":"https://alion.io/company/bunq","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Istanbul, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":103000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7105},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T13:26:59Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-23T00:20:05Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"We're building the bank of The Free, and protecting users and resolving fraud reliably is core to our mission. We're transforming Fraud Ops from a reactive function into an AI-led capability that gets faster, smarter, and more accurate with every case. That transformation needs one person to own it end-to-end.\nUp for this challenge? Kick off your application by taking our assessment and find out if bunq is your perfect match!\nTake Ownership\nAs our Fraud Expert for Partner Reports, you'll own the end-to-end handling of every fraud case that reaches bunq through an external partner, from the individual report to the systemic fix to AI-led transformation.\nOwn every fraud report escalated by our partners yourself: banks, payment schemes, card networks, and other external parties flag suspicious or fraudulent activity tied to bunq accounts, and you make sure each one is investigated, resolved, and closed out with our partner, with no case falling through the cracks.\n\nIdentify the failure patterns behind recurring or high-risk partner reports, own the structural fixes, and drive AI-led automation that lets partner-report handling scale through intelligence rather than headcount.\n\nHold full KPI accountability for speed, accuracy, and partner and user satisfaction: you distinguish structural design flaws from noise, and you don't stop until the fix is permanent.\n\nRequirements\nYou have deep knowledge of Fraud Operations, investigation methodologies, and the regulatory and partner obligations that govern cross-institutional fraud reporting (card schemes, correspondent banks, cross-border requirements).\n\nYou have hands-on experience handling complex fraud cases and escalations, including those raised by external partners.\n\nYou know how to diagnose operational problems with data and drive permanent structural fixes, not workarounds.\n\nYou can design and implement AI-led workflows - you build processes with AI at the core and can own an automation roadmap end-to-end.\n\nYou're an excellent communicator and speak English fluently - partners, internal stakeholders, and users always know where things stand.\n\nWe'd love if you have experience in fintech or another high-growth, regulated environment, ideally with exposure to partner or scheme-level fraud reporting.\n\nYour space to perform\nGreat, international colleagues who share your mindset\nHybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.\nWe support growth with bunq Academy and €1500 annual learning budget\nFlex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.\nDigital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration\nWe reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.\nA MacBook so you can Get Shit Done with us\nDelicious lunches from our fabulous in-house chefs with vegan and vegetarian options\nPrivate health insurance, just in case\nFriday drinks and other celebrations - bunq style\nAll new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, Zinc. This is part of our commitment to a secure and trustworthy workplace\nCurious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.","description_format":"text","description_chars":3405,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Apple Macbook","Health insurance"],"hiring_locations":[{"name":"Turkey","iso":"TR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-14T15:52:25Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.81,"p_room":0.75,"age_days":26,"expected_fill_days":35,"reasons":["conf:1","velocity","win:late"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/bunq-fraud-expert-partner-reports","json_url":"https://alion.io/job/bunq-fraud-expert-partner-reports.json","meta":{"generated_at":"2026-10-23T02:20:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3862,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54497},"rest":"https://alion.io/mcp/rest/get_company?id=54497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbunq-fraud-expert-partner-reports"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbunq-fraud-expert-partner-reports"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbunq-fraud-expert-partner-reports"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bunq-fraud-expert-partner-reports\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbunq-fraud-expert-partner-reports"}]}