{"id":2542311,"url":"https://alion.io/job/bunq-fraud-operations-analyst-night-shift","title":"Fraud Operations Analyst - Night Shift","company":{"id":54497,"name":"bunq","domain":"bunq.com","url":"https://alion.io/company/bunq","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Istanbul, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T06:53:20Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T10:59:04Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":45},"description":"We're on a mission to Make Life Easy, and nothing makes life harder than losing money to a fraudster. Fraud Ops is what keeps that promise real: fast, accurate decisions on our user’s money, every single day.\nOur Fraud queues have changed. Automation now clears the obvious cases, so what lands on your desk are the hard ones: ambiguous profiles, mixed signals, calls with real financial and regulatory weight behind them. We're growing the team to keep pace with that shift, and we're looking for people who bring both speed and precision to the table.\nUp for this?\nKick off your application by taking our assessment and find out if bunq is your perfect match!\nTake ownership\nAs our Fraud Operations Analyst, you'll take on the cases automation can't settle on its own: reading the signals, protecting our user’s money, and helping our systems learn from every case you close.\nBecome a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity\n\nBring empathy and effective communication into every interaction to provide the best support possible\n\nInvestigate ambiguous fraud cases where the signals aren't clear-cut, weighing behavioral and contextual clues to tell a genuine user from a fraudster\n\nChoose whether to act, ask, or escalate: fast, accurate calls that protect user’s money\n\nFeed what you learn back into our fraud tooling, so automation catches more and fewer edge cases reach the queue over time\n\nRequirements\nYou have knowledge of fraud monitoring and prevention\n\nYou have a close eye for detail: you notice the subtle behavioral and contextual clues\n\nYou always think from the user’s perspective first, have empathy, and understand how to protect their interests\n\nYou're comfortable using AI tools to work faster and smarter, and you can spot when an AI-based tool is being used against us\n\nWe'd love it if you already have knowledge of KYC and PayOps\n\nYou're an excellent communicator and speak English fluently\n\nYour space to perform\nGreat, international colleagues who share your mindset\nHybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.\nWe support growth with bunq Academy and €1500 annual learning budget\nFlex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.\nDigital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration\nWe reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office.\nA MacBook so you can Get Shit Done with us\nDelicious lunches from our fabulous in-house chefs with vegan and vegetarian options\nPrivate health insurance, just in case\nFriday drinks and other celebrations - bunq style\nAll new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, Zinc. This is part of our commitment to a secure and trustworthy workplace.\nCurious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.","description_format":"text","description_chars":3134,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Apple Macbook","Health insurance"],"hiring_locations":[{"name":"Turkey","iso":"TR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-14T15:52:25Z"},{"event":"close","at":"2026-10-20T15:51:51Z"},{"event":"reopen","at":"2026-10-27T12:52:26Z"},{"event":"close","at":"2026-11-05T14:24:47Z"},{"event":"reopen","at":"2026-11-09T13:46:32Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.367,"p_room":0.45,"age_days":45,"expected_fill_days":25,"reasons":["conf:0","repost:2","velocity","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/bunq-fraud-operations-analyst-night-shift","json_url":"https://alion.io/job/bunq-fraud-operations-analyst-night-shift.json","meta":{"generated_at":"2026-11-10T12:00:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27930,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54497},"rest":"https://alion.io/mcp/rest/get_company?id=54497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbunq-fraud-operations-analyst-night-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbunq-fraud-operations-analyst-night-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbunq-fraud-operations-analyst-night-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bunq-fraud-operations-analyst-night-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbunq-fraud-operations-analyst-night-shift"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2542311}},{"tool":"search_jobs","arguments":{"company":"bunq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2542311},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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