{"id":3975406,"url":"https://alion.io/job/bupa-digital-product-manager-3","title":"Digital Product Manager","company":{"id":1769945,"name":"Bupa","domain":"bupa.co.uk","url":"https://alion.io/company/bupa-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":70,"ghost_share":0,"stale_share":0.814,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salford, United Kingdom","Staines-upon-Thames, United Kingdom","London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58700,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":78736},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"Figma","optional":false},{"name":"Hallucination","optional":false},{"name":"Jira","optional":false},{"name":"LLM","optional":false},{"name":"Miro","optional":false}],"status":"live","first_seen_at":"2026-11-09T17:51:27Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T17:51:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\nDigital Product Manager - Fixed Term\nManchester, London or Staines\nHybrid - 2 days per week in the office\nFixed Term 12 months\nFull-time 37.5 hours per week\nSalary from £58700 depending on experience\nWe make health happen\nAs a Digital Product Manager for AI and LLMs you’ll play a crucial role in driving outstanding outcomes for our customers and for Bupa via digital product development including:\nHow you’ll help to make health happen\nTaking ownership of and becoming an expert in your domain\nDefining the strategy and roadmap for AI, in collaboration with cross-functional team members and stakeholders, ensuring it aligns with both user needs and business objectives.\nAI product development\nIdentify, validate and deliver AI/LLM-powered website experiences that improve customer journeys.\nGenerative Engine Optimisation (GEO) Drive on-site optimisations and content creation to improve how our website is discovered, understood and represented by AI-powered search and answer engines.\nAI-enabled ways of working\nIdentify opportunities to use AI to improve workflows, reducing manual effort and accelerating delivery.\nResponsible AI\nEnsure AI experiences are developed responsibly, considering privacy, security, accessibility, bias, explainability, accuracy and appropriate human oversight.\nLLM quality\nUnderstand the specific challenges of LLM-based products, including hallucination, prompt/model evaluation and ongoing performance monitoring.\nAI horizon scanning\nStay close to developments in AI and translate emerging capabilities into practical opportunities for the website and wider digital product organisation.\n What will you be doing?\n\nOwnership of the squad OKRs, roadmap, and backlog\nDefine and maintain the strategy, roadmap, and backlog for your digital product, with senior support, establishing clear initiatives, priorities, and timeframes. Set clear goals (OKRs, KPIs) and own the outcomes, as well as the roadmap.\nProduct Delivery\nLead the team in prioritising delivery work, doing whatever is needed to enable and unblock the team, make launch plans and ensures a high-quality end product. Then report on impact against targets.\nProduct Discovery\nIdentify major user problems in your area and effectively prioritise, break down and solve them with senior Digital Product support.\nCustomer understanding\nIdentifying who your customers are, their needs and to act as the voice of the customer within your team to create shared context. Apply knowledge of user research, user testing and feedback methods to define problems, inform product decisions and prioritise user needs to deliver customer centric solutions that delight customers.\nStakeholder management and communication\nEngage and manage relationships with key stakeholders, ensuring their needs and expectations are met, keeping them informed of progress and outcomes, and clearly articulating how the squad’s work aligns with company objectives.\nCross-functional collaboration\nWork closely with Design, Data, Engineering, Commercial, Marketing and Product peers to deliver first-class solutions and manage dependencies across squads. Partner with business and technical leads to shape and refine the digital roadmap and backlog, ensuring alignment with strategic goals and customer needs.\nOptimise with Data\nLeverage analytics, customer feedback, and market trends to track performance, identify problems, inform decision-making and deliver measurable impact.\nExperiment & Iterate\nDrive continuous learning and iteration through strong qualitative and quantitative techniques, including A/B testing.\nContinuous improvement and innovation\nFoster a culture of continuous improvement and innovation within the team, encouraging the exploration of new ideas and approaches to enhance the product.\nRisk management and mitigation\nIdentify potential risks and develop mitigation strategies to ensure the successful delivery of the product.\nYou\nExperience experimenting with or delivering AI/LLM-enabled products, with enough technical understanding to work effectively with engineering, data and AI specialists.\nDigital product management experience with demonstrated ability to lead digital teams from concept through product discovery, validation and delivery, using the Product Operating Model.\nGood understanding of user centred design, the software development lifecycle and expertise in working in agile methodologies within complex environments.\nA champion for accessibility who acknowledges the needs of users with different backgrounds, abilities, cultures, and environments.\nSolid stakeholder management experience and strong communicator who is able to articulate and drive the product roadmap and outcomes.\nDeep understanding of measuring and optimising customer journeys and features through data insights\nStrong motivator that’s able to get the best out of your squad.\nProficiency in product management tools (Jira / Azure Dev Ops, Confluence, Miro, Figma, Amplitude)\nBenefits\nOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.\nYou’ll receive the following benefits and more:\n25 days holiday pro rata, increasing through length of service, with option to buy or sell.\nAn enhanced pension plan and life insurance\nVarious other benefits and online discounts\nWhy Bupa?\nWe’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.\nWe encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.\nBupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.\nTime Type:\nFull timeJob Area:\nPR , Marketing & BrandLocations:\nAngel Court, London, Bupa Place, Staines - Willow House","description_format":"text","description_chars":6516,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Life insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-09T17:51:27Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-09T19:15:45Z"},"pay":{"stated_usd_annual":78736,"is_top_pay":false},"html_url":"https://alion.io/job/bupa-digital-product-manager-3","json_url":"https://alion.io/job/bupa-digital-product-manager-3.json","meta":{"generated_at":"2026-11-09T19:15:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4879,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769945},"rest":"https://alion.io/mcp/rest/get_company?id=1769945"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbupa-digital-product-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbupa-digital-product-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbupa-digital-product-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bupa-digital-product-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbupa-digital-product-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3975406}},{"tool":"search_jobs","arguments":{"company":"bupa.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3975406},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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