{"id":3881904,"url":"https://alion.io/job/bupa-product-owner","title":"Product Owner","company":{"id":1769945,"name":"Bupa","domain":"bupa.co.uk","url":"https://alion.io/company/bupa-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":70,"ghost_share":0,"stale_share":0.814,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salford, United Kingdom","Staines-upon-Thames, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-11-06T18:24:54Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T05:20:22Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nProduct Owner\nSalford Quays / London / Staines / Leeds - hybrid with 2 days in a Bupa office and this role will also require regular travel to our Staines office.\nPermanent\nFull time - 37.5 hours per week\n£82k\nWe try to consider all types of flexibility, including locations, hours and working patterns. Please note that we are unable to offer sponsorship for this position.\nInterview timelines:\n Stage 1 (Virtual Interviews): Week commencing 30th November\n Stage 2 (Face-to-Face Interviews): Week commencing 7th December\nWe make health happen:\nAt Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Product Owner, you'll lead our Retention Squad and own the strategy, roadmap and outcomes that help us retain and grow our customer base. You'll bring together customer insight, commercial performance, and business strategy to make confident decisions about where we invest, what we prioritise and how we deliver the greatest value for our customers and the business.\nThis is a highly visible role with responsibility for shaping retention strategy, influencing senior stakeholders, and leading a multidisciplinary team focused on delivering measurable customer, commercial and retention outcomes.\nHow you’ll help us make health happen:\nOwn and evolve the consumer retention strategy and roadmap, ensuring priorities align with customer needs, commercial opportunity, and business objectives.\nLead the Retention Squad, providing clear direction, prioritisation and accountability for delivery and outcomes.\nMake data-led decisions on which initiatives to prioritise, scale, pause or stop, balancing customer outcomes, value, complexity, and risk.\nBuild and maintain a pipeline of retention opportunities, ensuring clear ownership, success measures, and governance.\nInfluence senior stakeholders across Product, Digital, Marketing, Operations, Data & Insight, Technology, Commercial and Risk teams to secure support and drive progress.\nUse customer, commercial and behavioural insight to shape decisions and continuously improve retention performance.\nCreate clear, compelling narratives and reporting that help senior leaders understand performance, priorities, risks and opportunities.\nChampion a culture of continuous improvement, evidence-led decision making and fair customer outcomes.\nKey Skills / Qualifications needed for this role:\nEssential\nExtensive experience as a Product Owner, proposition leader, commercial leader or similar role, with responsibility for strategy, prioritisation, and measurable business outcomes.\nExperience leading multidisciplinary teams and creating clarity, accountability and focus on outcomes.\nStrong commercial acumen, including experience building business cases, sizing opportunities, assessing benefits and tracking value delivery.\nProven ability to use customer, performance and commercial insight to shape strategy and make prioritisation decisions.\nStrong stakeholder-management and influencing skills, including experience working with senior leaders and executive-level stakeholders.\nExperience leading cross-functional change programmes across multiple business areas.\nExcellent written and verbal communication skills, with the ability to turn complex information into clear recommendations and compelling narratives.\nDesirable\nExperience in customer retention, customer lifecycle management, subscription, membership, or insurance businesses.\nExperience working within a regulated environment, particularly FCA-regulated financial services.\nProduct management, Agile, leadership or change-management qualifications.\nWhat you'll bring\nStrategic thinking and strong commercial judgement.\nConfidence making decisions and managing competing priorities in a complex environment.\nOutstanding stakeholder-management and influencing skills.\nA customer-first mindset with a commitment to delivering fair outcomes.\nThe ability to challenge constructively, navigate ambiguity and drive progress.\nStrong leadership capabilities, with a focus on developing people and building high-performing teams.\nResilience, adaptability, and a passion for continuous improvement.\nBenefits\nOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.\n25 days holiday, increasing through length of service, with option to buy or sell\nBupa health insurance as a benefit in kind\nAnnual performance-based bonus\nAn enhanced pension plan and life insurance\nOnsite gyms or local discounts where no onsite gym available\nVarious other benefits and online discounts\nWhy Bupa?\nWe’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.\nWe encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.\nBupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.\nIf you require information regarding this role in an alternative format, please email: \nTime Type:\nFull timeJob Area:\nCall CentreLocations:\nBupa Place, Staines - Willow House","description_format":"text","description_chars":5865,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Life insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-06T18:24:54Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":18,"reasons":["conf:24","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/bupa-product-owner","json_url":"https://alion.io/job/bupa-product-owner.json","meta":{"generated_at":"2026-11-08T11:20:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24378,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769945},"rest":"https://alion.io/mcp/rest/get_company?id=1769945"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbupa-product-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbupa-product-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbupa-product-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bupa-product-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbupa-product-owner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3881904}},{"tool":"search_jobs","arguments":{"company":"bupa.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3881904},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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