{"id":1517771,"url":"https://alion.io/job/bupa-sales-support-administrator","title":"Sales Support Administrator","company":{"id":1769945,"name":"Bupa","domain":"bupa.co.uk","url":"https://alion.io/company/bupa-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T10:22:10Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-04T02:20:27Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description:\nSales Support Administrator\nLocation: Singapore\nPermanent\nFull time\nHybrid working\nJob Purpose:\nTo provide sales administration and operational support to the Bupa Global Standard Chartered partnership sales team in Singapore. The role supports Health Insurance Specialists throughout the application process by checking and processing application documentation, coordinating with internal teams, maintaining accurate records, monitoring outstanding requirements and providing timely administrative support to the wider team.\nThe role helps deliver an efficient, accurate and consistent application experience for partnership customers and sales colleagues. It is a non-advisory role and does not provide insurance advice, recommend products or make underwriting decisions.\nHow you’ll help us make health happen:\nReceive, review and process new business applications submitted by the Standard Chartered sales team and Health Insurance Specialists.\nCheck application forms and supporting documents for completeness, accuracy and alignment with approved processes before submission.\nPrepare, upload and maintain application information and supporting documentation in approved Bupa and partner systems.\nCoordinate with underwriting, operations, compliance, finance and other internal teams to progress applications through to completion.\nTrack outstanding requirements, application status and turnaround times, and follow up proactively to minimise delays.\nKeep Health Insurance Specialists informed of application progress, additional requirements, decisions and operational issues.\nSupport policy issuance, payment follow-up, document distribution and other post-submission activities where required.\nSupport the secure transfer and handling of customer documentation between Standard Chartered and Bupa using approved systems and communication channels.\nMaintain accurate application trackers, pipeline reports and management information for the Singapore partnership sales team.\nRespond to routine application and administration queries from the sales team and direct complex matters to the appropriate subject-matter expert.\nProvide operational and administrative support for team meetings, onboarding, training coordination, access requests, reporting and other ad hoc requests as required.\nSupport audits, quality assurance reviews, governance checks and remediation activities when requested.\nComply with applicable Singapore laws and regulations and with Bupa and Standard Chartered policies, controls and procedures relevant to the role.\nSupport fair customer outcomes through accurate, timely and transparent application administration.\nHandle personal, financial and medical information in accordance with Singapore data protection requirements and applicable internal privacy and information-security standards.\nKey Skills/Qualifications needed for this role:\nDiploma or equivalent qualification; a qualification in business administration, financial services or a related discipline is preferred.\nRelevant experience may be considered in place of a formal qualification.\nWillingness to complete all required Bupa, Standard Chartered and Singapore-specific training applicable to the role.\nExperience in sales administration, insurance operations, banking operations, customer onboarding or a similar support role.\nExperience supporting application processing in a regulated financial-services or insurance environment is preferred.\nStrong attention to detail and the ability to process a high volume of work accurately.\nAbility to organise competing priorities, meet service timelines and follow cases through to completion.\nConfident working with sales, underwriting, operations, compliance, finance and other stakeholders.\nProficiency in Microsoft Office, particularly Excel, and experience using CRM, workflow or document-management systems.\nClear written and spoken English. Additional language capability may be advantageous where it is relevant to the customer base and business needs.\nExperience handling medical underwriting documentation, identification documents or payment administration is an advantage.\nWhy Bupa?\nBupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.\nBupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.\nTime Type:\nFull timeJob Area:\nLocations:\nSingapore","description_format":"text","description_chars":4786,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Shopping Malls & Centers"],"lifecycle":[{"event":"open","at":"2026-09-30T10:22:10Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.853,"p_room":1,"age_days":2,"expected_fill_days":15,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/bupa-sales-support-administrator","json_url":"https://alion.io/job/bupa-sales-support-administrator.json","meta":{"generated_at":"2026-10-04T02:32:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3659,"day_limit":5000,"remaining_today":1341,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}