{"id":4036616,"url":"https://alion.io/job/bupa-supplier-relationship-manager","title":"Supplier Relationship Manager","company":{"id":1769945,"name":"Bupa","domain":"bupa.co.uk","url":"https://alion.io/company/bupa-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":74,"ghost_share":0,"stale_share":0.77,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salford, United Kingdom","Leeds, United Kingdom","London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":79904},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T20:34:31Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T20:34:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\nSupplier Relationship Manager - IT\nHybrid working with 3 days per week working from home\nBupa Place, 102 The Quays, Salford, M50 3SP\n6-month fixed term contract\nSalary starting from £60K per annum dependent upon experience\nFantastic benefits including 10% Management Bonus Scheme and generous pension\nFull time 37.5 hours per week\nWorking in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.\nAs our technology focussed Supplier Relationship Manager you will be responsible for maximising the in-contract relationship from Bupa’s strategic suppliers. This includes, managing the suppliers within Bupa’s Supplier Management Framework, ensuring compliance to Bupa regulatory obligations, reducing contract cost and extracting value and building and maintaining strong relationships with suppliers to obtain optimum performance from the supplier.\nHow you’ll help us make health happen:\nOnboarding suppliers post contract award, managing suppliers against the Supplier Management Framework and building and maintaining ongoing relationships with suppliers.\nLeading regular governance review meetings with strategic suppliers to review supplier performance against contract, including SLA performance, cost reductions, continuous improvement opportunities and quality of service. Ensuring suppliers fulfil FCA compliance (where applicable).\nOwning and managing supplier risk profile to manage and mitigate supply chain risks, reducing the risk of financial or reputational damage. Undertaking due diligence and assurance reviews with suppliers. Resolution of operational and service incidents ensuring that root cause analysis is undertaken and processes are amended/implemented where appropriate.\nDriving the strategy of the category, collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities and generating additional value to both parties, ensuring Bupa is a customer of choice.\nLeading internal reviews with key stakeholders to identify business needs and tangible service improvements and translating them into relationship development plans with suppliers.\nDeveloping and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk and flexibility,\nInstigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion. Ensure smooth implementation of service improvement projects and successful handover to operational business stakeholders.\nLeading market scanning and benchmarking to monitor the direction of the supply market, ensure competitiveness of the supply base and shaping the strategy of the category.\nProviding regular Management Information reports and updates to the business stakeholders at all levels of the organisation.\nKey Skills / Qualifications needed for this role:\nExperience in managing supplier against the requirements set out in the FCA (SYSC 8/13) and PRA handbook.\nExperience in either supplier assurance or audit\nKnowledge of working with and managing outsourced Service Providers. \nA good knowledge of supply chain processes and the tools and techniques that can be used to improve them.\nProfessional Procurement or Risk Management qualifications\nGood understanding of risk management frameworks and compliance activities\nKnowledge and experience of contract terms and conditions with an emphasis on drafting schedules\nStrong commercial awareness with a demonstrable record of value-based delivery\nAnalysis, problem solving and decision making skills\nAbility to communicate complex topics in efficient and effective manner.\nAbility to communicate effectively at all stages of organisation\nStrong negotiation skills\nExperience of building and maintaining effective relationships at all levels\nBenefits\nOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.\nJoining Bupa in this role you will receive the following benefits and more:\n25 days holiday, increasing through length of service, with option to buy or sell\nBupa health insurance as a benefit in kind\nAn enhanced pension plan and life insurance\nAnnual performance-based bonus\nOnsite gyms or local discounts where no onsite gym available\nVarious other benefits and online discounts\nWhy Bupa?\nWe’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.\nWe encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.\nBupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.\nTime Type:\nFull timeJob Area:\nLocations:\nAngel Court, London, Bupa Place, Kirkstall Forge","description_format":"text","description_chars":5730,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Hybrid work","Life insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-10T20:34:31Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-11T00:18:44Z"},"pay":{"stated_usd_annual":79904,"is_top_pay":false},"html_url":"https://alion.io/job/bupa-supplier-relationship-manager","json_url":"https://alion.io/job/bupa-supplier-relationship-manager.json","meta":{"generated_at":"2026-11-11T00:18:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769945},"rest":"https://alion.io/mcp/rest/get_company?id=1769945"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbupa-supplier-relationship-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbupa-supplier-relationship-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbupa-supplier-relationship-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bupa-supplier-relationship-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbupa-supplier-relationship-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4036616}},{"tool":"search_jobs","arguments":{"company":"bupa.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4036616},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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