{"id":4020219,"url":"https://alion.io/job/burger-king-egypt-shift-restaurant-manager","title":"Shift Restaurant Manager","company":{"id":1761242,"name":"Burger King Egypt","domain":"bk.com","url":"https://alion.io/company/bk-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-10T14:41:25Z","employer_posted_date":null,"last_verified_at":"2026-11-10T14:41:25Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Texas Fried Chicken is seeking an energetic and hands-on Shift Store Manager (Shift Supervisor) to join our fast-paced QSR network in Egypt. In this vital role, you will take charge of restaurant operations during your assigned shifts, leading our crew to deliver lightning-fast service, uncompromising food safety, and an exceptional guest experience.\n\nKey ResponsibilitiesShift Operations & Floor Leadership: Manage end-to-end shift operations—including opening/closing procedures, task allocation, and floor supervision—ensuring smooth, uninterrupted workflow.\n\nTeam Supervision & Guidance: Direct cashiers, stockers, and merchandisers on duty, keeping the team motivated and focused on customer service excellence and speed of service.\n\nCash & Register Management: Oversee POS terminal operations, conduct accurate till reconciliations at shift end, and manage daily cash drops or discrepancy reporting.\n\nStock Replenishment & FIFO Execution: Coordinate continuous shelf stocking from the backroom during your shift, enforcing FIFO (First-In, First-Out) standards to maintain product freshness.\n\nCustomer Service & Escalation Handling: Act as the primary point of contact on the floor for customer inquiries, returns, and complaints, resolving issues swiftly and professionally.\n\nCompliance & Safety: Ensure adherence to store safety rules, hygiene standards, and loss-prevention policies throughout the shift.\n\nRequirements\nExperience: 1 year of retail, supermarket, or FMCG operational experience, with at least 1 year in a supervisory or shift-leading role.\n\nEducation: Bachelor’s degree in Business Administration, Commerce, or a related field.\n\nTechnical Skills: Hands-on experience with Point of Sale (POS) systems and basic proficiency in Microsoft Excel or store back-office reporting tools.\n\nCore Competencies: Strong leadership and communication skills, high attention to detail, numerical aptitude, and the ability to work well under pressure in a fast-paced environment.\n\nAvailability: Flexibility to work rotational shifts (morning, evening, and night shifts) including weekends and 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