{"id":1717569,"url":"https://alion.io/job/burke-williams-front-desk","title":"Front Desk","company":{"id":2167170,"name":"BURKE WILLIAMS","domain":"burkewilliams.com","url":"https://alion.io/company/burkewilliams","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":100,"open_postings":15,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-20T18:16:03Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-30T04:03:39Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":69},"description":"Front Desk / Spa Concierge\nSan Jose - Burke Williams Spa\nPart-Time / Full-Time\nOur Mission:\nWe exist to transform your day.\nWhy Burke Williams?\nWe are a family-owned business committed to taking care of you while you take care of our guests providing them with the highest level of customer service. Open for more than 40 years, Burke Williams demonstrates stability, so even in the toughest times, you can focus on doing what you do best.\nJoin Our Team as a Front Desk Agent / Spa Concierge\nAt Burke Williams, we believe in more than just service - we believe in connection, transformation, and creating unforgettable experiences. As the first and last point of contact, you set the tone for each guest's journey, ensuring they feel valued, heard, and cared for from the moment they arrive.\nWe're looking for warm, personable and service-driven individuals who thrive in a luxury wellness environment designed for all who need rest. If you have a passion for people, a talent for sales, and a desire to truly make a difference, we invite you to become a part of something truly meaningful.\nWhat We Expect from You\nCreate Meaningful Experiences - Anticipate guests' needs and ensure every interaction is warm and welcoming.\n\nEngage & Serve - Build genuine connections, earning trust while guiding guests through membership programs, gift cards, spa services, and retail offerings to enhance their self-care journey.\n\nLead with Expertise - Confidently recommend services and products that align with guests' needs, turning moments into meaningful sales.\n\nEnsure Smooth Operations - Oversee check-ins, transactions and scheduling while maintaining a seamless, organized and inviting spa environment.\n\nCollaborate & Communicate - Serve as a key connection between guests, team members and leadership to support efficiency and excellence.\n\nGive Back & Inspire - Support our community outreach through the Blue Heart Warrior initiative and Hands for Hope Foundation, bringing wellness and healing to those in need.\n\nWho You Are\nPeople-Centered & Passionate - You find joy in connecting with others, understanding their needs, and making a meaningful impact on their wellness journey.\n\nDetail-Oriented & Intuitive - You notice the small things that make a big difference and go the extra mile without being asked.\n\nSales-Savvy & Solution-Driven - You have an innate ability to guide guests toward the right services and products while meeting sales goals with integrity.\n\nCommitted to Excellence - You hold yourself to a high standard, take pride in your work and thrive in a team-oriented, professional environment.\n\nOpen-Minded & Inclusive - You believe in serving all individuals with kindness warmth and without judgement.\n\nDependable - You're available to work evenings, weekends, and holidays as needed to ensure guests receive the best experience possible.\n\nPosition Requirements\nComplete Front Desk Training at Burke Williams Training Facility\n\nBe able to work in multiple departments (Concierge, Front Desk, Spa Attendant)\n\nAbility to stand, walk for 95% of shift, and lift items for organizing and cleaning the spa and retail areas.\n\nPay & Benefits:\nStarting at $21/HR\n\nComplimentary spa services, chiropractic care, and wellness benefits\n\nGenerous product and retail discounts, including the H2V gratis program\n\nHandcrafted paid training program to set you up for success\n\nMedical, Dental and Vision Benefits for full-time employees\n\n401K Retirement Savings Plan to invest in your future\n\nOpportunities for growth\n\nReady to Elevate the Guest Experience?\nIf you are driven by service, connection and creating memorable moments, we'd love to meet you. Apply today and take the first step toward a career where your passion meets purpose.\nAt Burke Williams, we don't just accept differences-we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and/or gender expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. Burke Williams provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws. If you require accommodation, please call us or send us an email at .\nWe will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.\nKeywords: Front Desk | Guest Experience | Customer Service | Hospitality | Spa Concierge | Luxury","description_format":"text","description_chars":4861,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Gift Cards & Loyalty Programs","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-10-02T19:13:48Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.566,"p_room":0.44,"age_days":70,"expected_fill_days":50,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/burke-williams-front-desk","json_url":"https://alion.io/job/burke-williams-front-desk.json","meta":{"generated_at":"2026-10-30T15:27:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3236,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2167170},"rest":"https://alion.io/mcp/rest/get_company?id=2167170"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fburke-williams-front-desk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fburke-williams-front-desk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fburke-williams-front-desk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/burke-williams-front-desk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fburke-williams-front-desk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1717569}},{"tool":"search_jobs","arguments":{"company":"burkewilliams.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1717569},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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