{"id":1712727,"url":"https://alion.io/job/burlington-stores-senior-ai-enablement-partner","title":"Senior AI Enablement Partner","company":{"id":1788410,"name":"Burlington Stores","domain":"burlington.com","url":"https://alion.io/company/burlington-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":101,"ghost_share":0,"stale_share":0.96,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-02T06:13:15Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Incident Management","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-07-29T00:00:00Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-11-03T04:43:20Z","board_verified":true,"closed_at":null,"days_open":97,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":97},"description":"Position Overview\nThe Sr. AI Enablement Partner is responsible for end user adoption and support of Enterprise AI tools (including Microsoft Copilot) across the organization. This role supports training, community building, and communications to enable responsible, effective AI tool usage. The Sr. AI Enablement Partner serves as a subject matter expert and primary escalation point for user issues, coordinating across IT support teams. This role ensures users can effectively and safely use Enterprise AI tools within established governance, compliance, and data protection policies.In addition to technical understanding of AI tools, this role requires: User empathy, structured troubleshooting, clear written and verbal communication, change agility, judgment and discretion with sensitive information, and a continuous improvement mindset.\nA Day in the Life\nAdoption, Training & Self-Service Enablement\nServe as a Subject Matter Expert for Enterprise AI tools and usage policies.\n\nCreate and maintain AI knowledge articles, FAQs, how-to guides, and playbooks.\n\nPartner with business leaders to develop use-case guides tailored by function (HR, Finance, Merchandising, Supply Chain, IT, etc.).\n\nDeliver “office hours,” short trainings, and coaching sessions to improve user outcomes and confidence.\n\nSupport champion networks and identify super-users; amplify best practices and success stories.\n\nGovernance & Safe Use Support\nReinforce responsible use, data protection, and acceptable use guidelines for AI tools.\n\nEscalate concerns involving sensitive data exposure, policy violations, or suspicious behavior to Security/Compliance teams following established procedures.\n\nAssist in communicating governance updates (e.g., changes in settings/policies).\n\nAccess, Licensing & Entitlement Support\nCoordinate and validate AI tool licensing requests, assignments, and removals in line with policy and approvals.\n\nAssist with user onboarding/offboarding for AI tool capabilities, including entitlement checks and functional readiness.\n\nTrack license utilization and highlight opportunities for optimization and reallocation.\n\nEnd User Support & Incident Management\nProvide support for Enterprise AI tool user issues (access, functionality, performance, etc.).\n\nDocument incidents, resolutions, and known errors; contribute to problem management and root cause analysis trends.\n\nSupport escalation cases with vendors or internal engineering teams; gather evidence, log issues, support testing, and create business impact summaries.\n\nService Improvement & Reporting\nTrack support metrics (ticket volume, resolution time, top issues) and recommend improvements.\n\nIdentify recurring issues and partner with Vendors and IT support teams to drive fixes.\n\nProvide adoption signals (qualitative and quantitative) to product owners and stakeholders.\n\nContribute to Enterprise AI roadmap.\n\nYou'll Come With\nExperience:\n5+ years of program management or management consulting experience, including technical program management or project delivery.\nExperience supporting or administering Microsoft Copilot or other enterprise AI assistants.\nExperience with change management, adoption/enablement programs, champions networks, and training facilitation.\nSkills and Abilities:\nExpertise in Microsoft 365 applications and collaboration tools (Teams, Outlook, SharePoint/OneDrive).\nStrong customer service orientation with an ability to communicate technical concepts to non-technical audiences at all levels.\nExcellent documentation skills and experience building knowledge articles or user guides.\nCome join our team. You’regoing to like it here!\nYou will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.\nWe are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity\nIndividual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.\nCompensation Range: $80,000.00 - $105,000.00","description_format":"text","description_chars":4545,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Gift Cards & Loyalty Programs","Loyalty Programs","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-02T17:45:03Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.404,"p_room":0.28,"age_days":96,"expected_fill_days":30,"reasons":["conf:7","stale_co","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":false},"html_url":"https://alion.io/job/burlington-stores-senior-ai-enablement-partner","json_url":"https://alion.io/job/burlington-stores-senior-ai-enablement-partner.json","meta":{"generated_at":"2026-11-03T05:07:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6954,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788410},"rest":"https://alion.io/mcp/rest/get_company?id=1788410"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fburlington-stores-senior-ai-enablement-partner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fburlington-stores-senior-ai-enablement-partner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fburlington-stores-senior-ai-enablement-partner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/burlington-stores-senior-ai-enablement-partner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fburlington-stores-senior-ai-enablement-partner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1712727}},{"tool":"search_jobs","arguments":{"company":"burlington.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1712727},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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