{"id":1144247,"url":"https://alion.io/job/burns-wilcox-operations-associate","title":"Operations Associate","company":{"id":1090759,"name":"Burns & Wilcox","domain":"burnsandwilcox.ca","url":"https://alion.io/company/burnsandwilcox","size_band":null,"is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T14:04:32Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T14:04:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Burns & Wilcox is seeking a detail-oriented and proactive Operations Associate to join our growing team supporting London-based commercial and personal lines contracts. This role is vital in ensuring smooth back-end operations, data integrity, and regulatory compliance across our contract portfolio.\nThis position offers exposure to international insurance operations, risk management processes, and regulatory frameworks.\nResponsibilities\nManage forms, contract changes, and new/renewal entries into C1 or equivalent systems\nProvide assistance across both Commercial and Personal Lines teams when needed with similar policy and contract administration tasks\nMaintain and update centralized filing systems for all slips, endorsements, and related documents across Commercial and Personal Lines\nAssist with ad hoc compliance queries, collaborating with internal teams to ensure adherence to regulatory requirements\nManage external audit queries and collaboration with various teams to ensure compliance. Working with both London Practice and Compliance team.\nInspect files to ensure accuracy, completeness, and compliance with internal standards and market regulations.\nPerform branch internal audits to ensure compliance with expected standards.\nMonitor and report on aggregate exposures and risk-level data across contracts\nMonitor and respond to Resource Pro (or equivalent) queries\nSupport team with ad hoc reporting needs\nQualifications\nBachelor's degree or equivalent experience in Insurance, Business, Risk Management, or related field\nExperience in insurance operations, underwriting support, or contract administration preferred\nStrong attention to detail, organization skills, and ability to manage multiple tasks in a deadline-driven environment\nDemonstrated proficiency with Microsoft Office Suite, include Microsoft Excel\nExcellent communication skills and ability to collaborate across departments\nUnderstanding of London Market practices is a plus\nBenefits\nCompetitive base compensation\nEmployer paid continuing education courses and designations via access to Kaufman Institute\nHealth and welfare benefits including medical, vision and dental\n401K with employer match\nPaid vacation, sick time, and holidays\nAccess to Kaufman Wellness Program\nAbout Our Company\nBurns & Wilcox, the flagship organization of H.W. Kaufman Group, is North America’s leading wholesale insurance broker and underwriting manager. Burns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Fueled by its freedom from Wall Street and private equity, Burns & Wilcox is a privately owned company whose standards of service, depth of market relationships and outstanding talent are unsurpassed in the specialty insurance sector.\nEqual Opportunity Employer\nThe H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.\nIn addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.","description_format":"text","description_chars":3591,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T14:04:32Z"}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:2","agency","win:early"],"computed_at":"2026-09-23T16:14:10Z"},"pay":null,"html_url":"https://alion.io/job/burns-wilcox-operations-associate","json_url":"https://alion.io/job/burns-wilcox-operations-associate.json","meta":{"generated_at":"2026-09-23T16:14:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}