{"id":1245368,"url":"https://alion.io/job/burnt-operations-associate","title":"Operations Associate","company":{"id":3779550,"name":"burnt","domain":"getburnt.ai","url":"https://alion.io/company/burnt-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"Google Sheets","optional":false},{"name":"JavaScript","optional":false},{"name":"Lovable","optional":false},{"name":"Python","optional":false},{"name":"Replit","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2025-09-07T05:34:11Z","employer_posted_date":"2025-10-20","last_verified_at":"2026-10-29T02:14:02Z","board_verified":true,"closed_at":null,"days_open":416,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":415},"description":"Operations Associate\nAbout Burnt\nBurnt is building an agentic OS to replace legacy ERPs and automate how supply chain companies operate. We’re starting with the food industry-a $1T+ sector that’s been underserved by modern software-and building vertically integrated AI agents that take over the manual, repetitive work ERPs were supposed to solve.\nOur first product replaces the entire order management team at food distribution companies. Instead of emails, texts, and voicemails being manually keyed into ERPs, our agent understands every customer’s habits, shorthand, and preferences-and turns messy inbound communication into structured, ERP-ready orders in seconds.\nWe’re a group of extremely competitive people and run through walls day in day out for our customers.\nWhy are we working on this?\nFounded by industry operators and backed by some of the best investors and operators in Silicon Valley, we’re combining deep domain expertise with cutting-edge AI to reshape how global supply chains run. Our mission is ambitious: automate the 40% of labor currently hired just to operate broken systems-and free up humans to focus on what actually drives the business forward.\nWe’re just getting started. Come build with us.\nThe Opportunity\nWe are seeking a scrappy Operations Associate to become one of our earliest hires. This is a generalist role where you’ll do a bit of everything - customer onboarding, success, sales, internal process building-and figure out how to make the company run faster.\nYou’ll work directly with the CEO and leadership team, shaping both our day-to-day execution and our long-term direction. Have you ever wanted to join a startup at the earliest of stages, right before the rocket ship takes off, and if you see yourself as a future founder and want that hands-on experience? This is for you.\nThe Challenges You’ll Solve\nOnboard customers and make sure they’re successful from day one\nJump into sales calls and demos to help us close deals and grow\nBuild processes, tools, and systems from scratch to keep the company moving fast\nServe as the bridge between customers and product, surfacing insights and feedback\nTake work off the founders’ plates, owning projects end-to-end in a fast-moving environment\nAboutYou:\nVoraciouslearner. You’re on top of it. You love diving into new areas and exploring new models, algorithms, and technologies. You are building for where AI is 1-2 years from now, not where it is today. \nValueclearcommunication. You recognize the importance of clear communication, documented planning, and transparent, frequent feedback.\nObsessedwithgreatness. You've always known you were meant for something extraordinary - it's not ego, it's an unshakeable inner certainty. The thought of settling for anything less than that feels fundamentally wrong.\n‘Figure it out’ mindset. You’re not scared of tough challenges, even if it means you might not know all the answers. \nYou care about the details. You believe the smallest details can make the biggest impact and take pride in getting them right.\nYou tick every single one of the values below.\nCore Requirements\n1-3 years of experience in startups, operations, consulting, customer success, or sales\nProven ability to thrive in fast-moving, ambiguous environments\nStrong proficiency in Excel/Google Sheets - you can build advanced models, dashboards, and workflows\nComfort with technical problem-solving: able to vibe code using AI-native tools like Lovable, v0, Claude Code, Cursor, Replit, or similar to spin up internal tooling and lightweight automations\nStrong analytical and problem-solving skills - you can take a messy challenge and structure a clear solution\nHands-on experience managing projects end-to-end with clear accountability for outcomes\nExcellent communication skills across customers, founders, and teammates\nBonus\nPrior experience building internal tools or workflows using AI coding assistants\nFamiliarity with APIs, SQL, or basic scripting (Python/JavaScript) for quick problem-solving\nExposure to food, supply chain, or B2B SaaS industries\nExperience designing processes and scaling workflows from scratch\nEntrepreneurial mindset: you’re excited to own projects independently and grow with the company\nTrack record of going beyond your job description in a startup or small team\nOurValues\nWeplaytodominate- Participation trophies don’t exist in our world. We don’t want to just be the best. We want to dominate.\nBedelusional- We are going to change the global supply chain. We believe we will be the ones to do it. We never sacrifice long-term value for short-term results.\nOutworkeveryone- Being the best doesn’t come easy. We strive to be better today than we were yesterday. We work harder, longer, and smarter than anyone else.\nRunintothefire- We confront the toughest challenges head-on. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.\nBeobsessed- We always go the extra mile. We are obsessed with our customers. We are obsessed with building a generational business. We are looking for people who are obsessed with being the best.\nTakecareofthework,andtheworkwilltakecareofyou - Stay honest. Leave your ego at the door. Work hard and good things will come your way.\nBenefits&Equity\nCompetitive Salary\nStart-up equity - 0.10%-0.50%\nFlexible PTO\nSalary Range Details\nThe compensation range for this position is set between $50,000 and $75,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.\nLocation: On-site, San Francisco, CA\nEmploymentType: Full-time\nInterview Process\nInitial conversation with CEO (30min) \nConversation with CEO & CPO (45min)\nIn person (30 min)\nWork trial - 2 days\nFinal team conversation / decision (45 mins)\nWhy Join Us Now?\nYou’ll be joining at the perfect time to:\nGet a front-row seat to how a startup scales from zero to one\nOwn meaningful projects across operations, sales, and customer success\nHelp shape the foundation of our company and culture\nBuild a career-defining track record by running straight into the chaos of an early-stage startup\nJoin us in building the future of intelligent, autonomous supply chain agents. 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