{"id":1584092,"url":"https://alion.io/job/burrellcenter-client-access-representative","title":"Client Access Representative","company":{"id":2066918,"name":"Burrell Behavioral Health","domain":"burrellcenter.com","url":"https://alion.io/company/burrellcenter","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":566},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-25T22:08:29Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Job Description:\nJob Title: Client Access Representative\nLocation: Columbia, MO\nDepartment: Recovery Services\nEmployment Type: Full-time\nShift: Monday - Friday, 8:00 AM - 5:00 PM\nJob Summary:\nAre you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative! This location experiences a high volume of walk-in patients as well as a significant number of incoming phone calls, requiring strong customer service and multitasking skills.\nLocation:\nColumbia, Missouri, a thriving city nestled in the heart of Mid Missouri, boasting an array of recreational attractions, restaurants, and entertainment options. Immerse yourself in the natural beauty of Finger Lakes State Park, kayaking or relaxing on the beach. Take a stroll through the picturesque University of Missouri campus, admiring its historic buildings and vibrant student culture. Indulge in a culinary adventure downtown, where a variety of restaurants are. There is something for everyone in Columbia, Missouri.\nPosition Perks and Benefits:\nCompetitive hourly rate\nOpportunities for professional growth and advancement\nFriendly and supportive work environment\nFlexible scheduling\nProfessional development opportunities\nRecognition and reward programs\nPaid time off and holidays\nHealth, dental, and vision insurance\n401(k) plan with company match\nKey Responsibilities:\nProvide exceptional customer service to all clients, staff, and leadership team members\nRepresent Brightlife Behavioral Health in a professional, collaborative, and relevant manner\nSchedule client appointments and manage client flow\nCollect payment and handle billing and insurance matters\nMaintain accurate and up-to-date client records and files\nAssist with data entry and other administrative tasks as needed\nCommunicate effectively with clients, staff, and providers\nProvide support and assistance to other team members as needed\nAdhere to HIPAA regulations and maintain confidentiality of client information\nEducation and/or Experience Qualifications:\nHigh School Diploma or equivalent required\nAssociate's degree in business, administration, or related field preferred\n2+ years of customer service experience, preferably in a healthcare setting\nStrong computer skills, including proficiency in Microsoft Office Suite\nExcellent communication and interpersonal skills\nAbility to multitask and prioritize tasks effectively\nStrong attention to detail and organizational skills\nAbility to work independently and as part of a team\nFamiliarity with medical terminology and billing procedures a plus\n\nPosition Perks & Benefits:\nPaid time off: full-time employees receive an attractive time off package to balance your work and personal life\nEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & more\nTop-notch training: initial, ongoing, comprehensive, and supportive\nCareer mobility: advancement opportunities/promotingfrom within\nWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.\n\nBrightli is on a Mission:\nA mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.\nAs a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.\nWe are an Equal Employment Opportunity Employer.\nBurrell Behavioral Health is a Smoke and Tobacco Free Workplace.","description_format":"text","description_chars":4289,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-01T13:51:31Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.613,"p_room":0.44,"age_days":35,"expected_fill_days":26,"reasons":["conf:7","win:tail","crowd:junior,brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/burrellcenter-client-access-representative","json_url":"https://alion.io/job/burrellcenter-client-access-representative.json","meta":{"generated_at":"2026-10-26T15:06:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20064,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2066918},"rest":"https://alion.io/mcp/rest/get_company?id=2066918"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fburrellcenter-client-access-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fburrellcenter-client-access-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fburrellcenter-client-access-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/burrellcenter-client-access-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fburrellcenter-client-access-representative"}]}