Program Assistant
Confirmed on the employer's own hiring board on Oct 2, 2026. First seen by Alion on Oct 1, 2026.
Job Description:
Job Title: Program Assistant
Location: Hannibal, MO
Department: TAY & Adult Team
Employment Type: Full-time
Shift: Monday - Friday
Job Summary:
Are you an organized and compassionate professional looking to make a meaningful impact in the behavioral health field? Join our team as a TAY Adult Administrative Support Specialist, supporting our Transition-Age Youth (TAY) Adult Team.
This key team member coordinates and monitors non-clinical operations for the multidisciplinary team, ensures timely and accurate client intake, and provides vital receptionist and triage services to support communication between clients, families, and clinicians. The ideal candidate thrives in a dynamic environment and has a passion for client-centered care and team collaboration.
Position Perks & Benefits:
29 Days of PTO
Eligibility for HRSA Loan Repayment *eligibility requirements
Employee benefits package - health, dental, vision, retirement, life, & more**
Competitive 403(b) Retirement Savings Plan - up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts - healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement (When applicable)
Key Responsibilities:
Organize daily, weekly, and monthly schedules for clients and team operations
Act as a key communication hub between the team and clients/families, including triaging calls
Participate in daily team staffing and coordinate client intake and referrals
Maintain and organize client charts and ensure documentation meets organizational standards
Prepare statistical and tracking reports; maintain data logs for admissions/discharges
Manage office inventory, vehicle logs, and equipment maintenance
Coordinate landline and cellular communications accounts
De-escalate symptomatic client behavior and support clients in crisis situations
Provide general administrative support and serve as the public-facing representative of the team
Maintain confidentiality and handle sensitive client information with professionalism
Education and/or Experience Qualifications:
Education or experience in human services, office management, or a related field
Demonstrated ability to manage administrative duties in a healthcare or social services setting
Strong working knowledge of Microsoft Office, including Excel, Word, and PowerPoint
Additional Qualifications:
Detail-oriented with excellent organizational and communication skills
Ability to remain calm in high-stress situations and effectively manage multiple priorities
Strong interpersonal skills with a commitment to client service and team collaboration
Ability to maintain confidentiality and handle sensitive information appropriately
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promotingfrom within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.