{"id":1950548,"url":"https://alion.io/job/burroughs-field-service-technician","title":"Field Service Technician","company":{"id":2384414,"name":"Burroughs","domain":"burroughs.com","url":"https://alion.io/company/burroughs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":100,"open_postings":17,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":33,"currency":"USD","period":"hour","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T06:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T16:32:16Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":21},"description":"Why You’ll Love Working Here\nTraining & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle.\nCompetitive Pay & Time Off: Premium hourly rates ($18–$33 based on experience)\nWhat You’ll Do\nAs a Burroughs Service Technician, you will:\nInstall, maintain, and repair multi-vendor cash automation and self-service equipment.\nDiagnose and resolve technical issues quickly and effectively.\nDeliver an exceptional customer experience through clear communication and follow-through.\nManage tools, parts, and inventory with accuracy and care.\nTechnology You’ll Work With\nAs a Burroughs Service Technician, you’ll gain hands-on experience with a wide range of transaction and cash automation technologies, including:\nATMs and Teller Cash Recyclers (TCRs)\nSmart Safes and Currency Counters\nSelf-Service Kiosks\nPoint-of-Sale and Retail Transaction Devices\nServers and Networking Hardware\nOther OEM banking and retail automation equipment\nTechnicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms.\nWhat We’re Looking For\nTechnical aptitude or a strong interest in learning electro-mechanical repair.\nExcellent customer service skills and a positive, solutions-focused attitude.\nIntegrity, reliability, and professionalism in every interaction.\nStrong organizational and communication skills.\nAbility to work independently as well as within a team.\nRequirements:\nHigh School Diploma or equivalent (Associate’s degree a plus).\nAt least 21 years of age.\nValid driver’s license, with at least 2 years of driving history.\nValid NRT Gaming License or the ability to pass applicable NRT Gaming License requirements per the state to which you are applying is required.\nAbility to lift/move up to 75 lbs.\nPrevious experience with ATMs, cash automation, or multi-vendor equipment is a plus.\nAt Burroughs, you’ll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people.\n\nTravel Details\nThis role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same-day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use.\nWork Schedule Expectations\nWork schedules may vary depending on customer needs and are subject to change. While technicians generally work full-time hours, there may be times when evening, weekend, overtime, or on-call support is required. Flexibility is essential to ensure we meet customer service commitments.\n*This posting and the advertised pay rate covers a span of Field Service Tech level 1 through level 3. Pay rate is commensurate upon skill set, experience and competency in similar role(s).","description_format":"text","description_chars":2859,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","POS Terminals & Kiosks"],"lifecycle":[{"event":"open","at":"2026-10-06T09:53:52Z"},{"event":"close","at":"2026-10-14T20:23:27Z"},{"event":"reopen","at":"2026-10-20T05:55:41Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.802,"p_room":0.75,"age_days":22,"expected_fill_days":23,"reasons":["conf:1","wave","urgency","win:late","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":true},"html_url":"https://alion.io/job/burroughs-field-service-technician","json_url":"https://alion.io/job/burroughs-field-service-technician.json","meta":{"generated_at":"2026-10-22T16:51:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17462,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2384414},"rest":"https://alion.io/mcp/rest/get_company?id=2384414"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fburroughs-field-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fburroughs-field-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fburroughs-field-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/burroughs-field-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fburroughs-field-service-technician"}]}