{"id":1625490,"url":"https://alion.io/job/burton-product-operations-manager-softgoods","title":"Product Operations Manager – Softgoods","company":{"id":2086316,"name":"Burton","domain":"matthewamsterburton.com","url":"https://alion.io/company/matthewamsterburton","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":96,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0.25,"time_to_fill_p50_days":57,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-07-10T04:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-02T18:06:47Z","board_verified":true,"closed_at":null,"days_open":115,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":115},"description":"The Breakdown\nThe Product Operations team is the connective function of Burton's Product Development organization. We are responsible for the intake, resourcing, transparency, and execution tracking of the work that brings physical products to life across outerwear, apparel, accessories, boots, boards, bindings, and more.\nReporting into the Director of Product Operations, the Product Operations Manager – Softgoods is responsible for managing Softgoods Product workstreams from R&D projects through Inline Product Commercialization. The role requires someone who will own work intake through execution via excellent meeting facilitation, creation and management of timelines, and the ability to surface risks before they become major issues. The ideal candidate is organized, proactive, and collaborative with an innate ability to bring order to complexity, and takes pride in helping a team do their best work.\n\nWhat You Get to Do\nOwn the management of multiple simultaneous Softgoods product creation initiatives, from planning through execution and closing.\nLead regular project team meetings: build agendas, facilitate decision-making, capture action items, and follow up to ensure accountability.\nBuild and maintain operational calendars, project timelines, milestone plans, and KPI tracking in coordination with the broader Product Operations team.\nProactively identify risks to deliverables, communicate them to the right stakeholders, and develop recommendations for mitigation or resolution.\nSupport project reporting and status communication by developing clear, concise summaries that result in actionable decision making.\nMaintain visibility and accountability tools (e.g., Smartsheet trackers, status dashboards, risk reports, next steps action summaries) for all workstreams you are managing.\nAct as a key coordination point between Softgoods product teams (Design, Development, Tech Design, Commercialization, Materials) and cross-functional partners in Merchandising, Sourcing, Supply Planning, Marketing, and Sustainability.\nAttend and contribute to key cross-functional forums in order to build relationships across the organization that help with anticipating issues before they escalate.\nIdentify opportunities to make Softgoods product creation processes more efficient, consistent, or scalable, and work cross-functionally to implement improvements.\nContribute to the development and maintenance of process documentation, templates, and accountability frameworks for the Softgoods team.\n\nWhat You'll Bring to the Team\nBachelor's degree or equivalent practical experience.\n3–5 years of experience in product development, product operations, project management, or a related operational role; ideally in consumer goods, outdoor, or apparel.\nStrong organizational skills and a natural bias toward clarity\nComfort managing multiple workstreams simultaneously without losing track of the details.\nA proactive, forward-looking mindset that can think ahead, flag issues early, and propose solutions.\nClear communicator, written and verbal, with the ability to synthesize complex information into accessible updates for different audiences.\nCollaborative and low-ego with an understanding that in a cross-functional role, influence and relationships matter.\nComfort learning new tools and systems quickly; experience with Smartsheet, Excel, Microsoft Teams, and/or PLM systems is a plus but not required.\nGenuine curiosity about how physical products get made, and interest in developing deep fluency in Burton's product creation process over time.\nPassion for the outdoors and/or knowledge of snowboarding or action sports culture is always welcome.\nIs This Role Right for You?\nIt might be, if you find yourself nodding along to any of these:\nYou get energy from facilitating a group toward a clear decision.\nYou are the person who writes down what was agreed before anyone else has even left the room.\nYou see a messy process and immediately start thinking about how to make it cleaner, clearer, and easier to understand.\nYou want a role where you get to learn a lot, and you're energized rather than intimidated by that.\nYou are interested in helping a brand make products at scale, from the design, the supply chain, the data, through go-to-market.\nYou care about making the people around you more effective, and you find that deeply satisfying work.\n\nBurton’s benefits package includes health insurance (medical, dental, and vision), life insurance (company paid), flex spending, short- and long-term disability insurance (company paid), great parental benefits, 401k plan with company match, and paid time-off. Other perks include a discounted season pass, free lessons, product discounts, free demo equipment, ride days, casual work environment, and many more… \nThe hiring range for this role is $65,000-$80,000 depending on relevant experience and/or education, specific skills, function, and available budget. Please note that the range details above reflect the base pay only and does not include any potential bonus and other benefits that we offer. This is an on-site role, based in Burlington, VT and will be required to be on site at Burlington HQ at least 4 days per week. We will offer relocation assistance to move to Vermont to any candidate who is hired.","description_format":"text","description_chars":5290,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance","Relocation assistance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Sporting Goods","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-10-01T20:57:35Z"},{"event":"close","at":"2026-10-10T06:27:01Z"},{"event":"reopen","at":"2026-10-14T11:58:02Z"},{"event":"close","at":"2026-10-14T19:02:08Z"},{"event":"reopen","at":"2026-10-20T05:49:24Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.407,"p_room":0.28,"age_days":115,"expected_fill_days":57,"reasons":["conf:1","repost:2","win:tail","crowd:"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/burton-product-operations-manager-softgoods","json_url":"https://alion.io/job/burton-product-operations-manager-softgoods.json","meta":{"generated_at":"2026-11-02T18:36:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26032,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2086316},"rest":"https://alion.io/mcp/rest/get_company?id=2086316"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fburton-product-operations-manager-softgoods"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fburton-product-operations-manager-softgoods"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fburton-product-operations-manager-softgoods"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/burton-product-operations-manager-softgoods\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fburton-product-operations-manager-softgoods"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1625490}},{"tool":"search_jobs","arguments":{"company":"matthewamsterburton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1625490},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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